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The Burgess Group Reviews

Rated
Exceptional
Service
5
/5

5

4

3

2

1

37

0

0

0

0

37

ratings over the past year

Displaying all 217 reviews
Trusted Customer
8 months ago
Date of purchase: 11/08/2024
Beautiful and great colour match
Excellent windows and doors very pleased with the outcome
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Edward
The Burgess Group
8 months ago
Hello, We're so pleased you're happy with your new Evolution windows and doors. Customer satisfaction and the quality of our products is really important to us, thank you very much for taking the time to share your experience and for choosing The Burgess Group. Best regards, Edward
MB
Mrs Barbara Barraclough
Stowmarket
8 months ago
Date of purchase: 11/14/2024
What Mrs Barbara Barraclough said about The Burgess Group:
Quality product, professional fitters
Burgess fitters are reliable friendly and tidy. This is our 3rd install & they never let us down. I am always impressed with their professionalism. The staff in the office are equally impressive. The...

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Edward
The Burgess Group
8 months ago
Hello Barbara, I’m so pleased to hear how happy you are with your new windows and doors following your latest installation. Our installers pride themselves on the highest standard of installation, I’ll be only too pleased to share your review with the team, they’ll all be delighted to hear your wonderful comments. Thank you very much for your review and for once again choosing The Burgess Group. Kind regards, Edward Burgess
MC
Mr & Mrs Clements
Sweffling, Suffolk
9 months ago
Date of purchase: 10/25/2024
What Mr & Mrs Clements said about The Burgess Group:
Choose the Burgess Group
We had been following the Burgess Group instagram account for some time and their products and designs really stood out and appealed to us. After meeting with Edward his professionalism and knowledge...

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Edward
The Burgess Group
8 months ago
Dear Mr & Mrs Clements, I’m delighted you are so pleased with the doors, the latest phase of your exciting project. We’ve all enjoyed working with you as of you renovate your lovely cottage. I’m so pleased you opted for the designs and colours which we all think look a knockout. Thank you once again for choosing the Burgess Group and for leaving such a wonderful review. Kind regards, Edward
Trusted Customer
9 months ago
Date of purchase: 10/14/2024
Good service and door.
Good product and great fitting team. Really professional job.
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Edward
The Burgess Group
9 months ago
Hello, We’re so pleased you're happy with your new door and the service you received from our team, I was delighted to share your feedback with them. Customer satisfaction and the quality of our products is really important to us, so, thank you very much for taking the time to share your experience and for choosing The Burgess Group. Best regards Edward Burgess
MM
Mr & Mrs Martin
9 months ago
Date of purchase: 10/16/2024
What Mr & Mrs Martin said about The Burgess Group:
Very efficient service
Promise and efficient service. Very polite.
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Edward
The Burgess Group
9 months ago
Dear Mr & Mrs Martin, Thank you very much for taking the time to share your experience, it really is appreciated. The ongoing service we provide to our customers is very important to us and we aim to make it as smooth as possible for our customers, so, I’m really pleased to hear we achieved that for you. I was delighted to pass your feedback on to our service team. Thank you very much for your review Best regards Edward Burgess
MB
Mr & Mrs Burgoyne
10 months ago
Date of purchase: 10/09/2024
What Mr & Mrs Burgoyne said about The Burgess Group:
Very helpful and efficient
A superbly fast and efficient service- really helpful as always
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Edward
The Burgess Group
10 months ago
Dear Mr & Mrs Burgoyne, Thank you very much for your review. It's really important to us that our customers receive the best possible service from us, from order to installation and beyond. We’re so pleased to hear we achieved that for you. Thank you for taking the time to share your experience, it really is appreciated. Best regards Edward Burgess
Trusted Customer
11 months ago
Date of purchase: 09/03/2024
Beautiful installation.
Our third and biggest installation from the Burgess Group has just been completed. Very pleased with the whole process from initial design, survey to installation. The installers were very...

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Edward
The Burgess Group
10 months ago
Hello I’m delighted to hear how pleased you are with your latest installation and with the service you received from our team throughout your project. It's very important to us that we make the installation process as smooth as possible for our customers, our installers pride themselves on the highest standard of installation, so I was only too pleased to share your feedback with them. Thank you very much for your review and for once again choosing The Burgess Group. Best regards Edward Burgess
Trusted Customer
1 year ago
Date of purchase: 07/25/2024
Brilliant product and installation
We are extremely happy with our new Sunflex windows and door system overall. I only deducted one star for the long wait between signing the contract and delivery of the goods (nearly four months) as...

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Edward
The Burgess Group
11 months ago
Hello, We're so pleased to hear how delighted you are with your new Sunflex windows and door. We are always striving to make our service even better and will be sure to take your comments on board as we are currently enhancing our processes to improve the customer experience even further. Our installers pride themselves on the highest standard of installation, so I will be only too pleased to share your review with Alan, Martin, John and Glen. They’ll be so pleased to hear your wonderful comments. Thank you again for sharing your experience and for choosing The Burgess Group. Best regards Edward Burgess
MC
Mrs Doy Cusack
1 year ago
Date of purchase: 07/04/2024
What Mrs Doy Cusack said about The Burgess Group:
Great company. Great product. Happy happy customers. Highly recommend
The perfect balance of helpful without being pushy. From sales, structural survey to installation our team new their products and were able to give us clear explanations for each stage.
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Edward
The Burgess Group
1 year ago
Dear Mrs Cusack, We were so pleased to hear how happy you are with the service you received from our team, I was delighted to share your feedback with them. Thank you very much for your kind recommendation, for taking the time to share your experience and for choosing The Burgess Group. Best regards Edward Burgess
Trusted Customer
1 year ago
Date of purchase: 07/25/2024
excellent quality and professional service
full explanations. Always contacted when they said they would. Totally reliable. So professional. What beautiful products!
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Edward
The Burgess Group
1 year ago
Hello, Customer satisfaction and the quality of our products is really important to us. I was delighted to hear about the service you received from our team during your project and have shared your feedback with them. Thank you for taking the time to leave a review and for choosing The Burgess Group. Best regards Edward Burgess
About The Burgess Group
We’ve been working with discerning homeowners just like the Parkers for more than 20 years. They’ve all been delighted with how their elegant new windows and doors transform their property. So pleased, in fact, that they’re happy to refer us to their friends. If you’re thinking about improving your home, first take a look through our products on this website. But the best way to truly experience our superior build quality and innovative designs is to visit our showrooms in Woodbridge or Bury St Edmunds. We go the extra mile to ensure you get the absolute best out of the home you love.
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8 Fornam Business Court, Bury Drift, Fornham, Suffolk, IP31 1SL, United Kingdom
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About The Burgess Group
We’ve been working with discerning homeowners just like the Parkers for more than 20 years. They’ve all been delighted with how their elegant new windows and doors transform their property. So pleased, in fact, that they’re happy to refer us to their friends. If you’re thinking about improving your home, first take a look through our products on this website. But the best way to truly experience our superior build quality and innovative designs is to visit our showrooms in Woodbridge or Bury St Edmunds. We go the extra mile to ensure you get the absolute best out of the home you love.