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The Burgess Group Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-burgess-group | Feefo

Displaying all 209 reviews

Trusted Customer

5 days ago

Date of purchase: 06/23/2025

Very responsive and solved my problems

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Mr Richard Parker

5 days ago

Date of purchase: 06/27/2025

What Mr Richard Parker said about The Burgess Group:

A great product, professionally installed

The chaps have just finished installing my windows and I wanted to drop you a note praising the professionalism of the team. The quality of their work is excellent and they obviously take pride in...

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Edward

The Burgess Group

4 days ago

Hello Richard, Thank you for such a wonderful review, it’s really great to hear how pleased you are with your new Evolution windows and with the service you received from the team. Customer satisfaction and the quality of our products is really important to us. Our installers pride themselves on the highest standard of installation, it was a delight to share your review with them. Thank you again for sharing your experience and for choosing The Burgess Group. Best regards, The Burgess Group Team

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Trusted Customer

9 days ago

Date of purchase: 06/29/2025

Fantastic door and windowd

Just brill product from brill people with brill after sales 👌

Edward

The Burgess Group

4 days ago

Hello, Thank you very much for your lovely review. It's really important to us that our customers receive the best possible service from us, from order to installation and beyond. We’re so pleased to hear we achieved that for you. Thank you for taking the time to share your experience, it really is appreciated. Best regards, The Burgess Group Team

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Trusted Customer

17 days ago

Date of purchase: 05/23/2025

This was our 3rd purchase from Burgess. The fitting service has always been excellent and mess free. Another good job

Edward

The Burgess Group

11 days ago

Hello, We’re so pleased to hear how happy you are with your new timber windows following your latest installation. Our installers pride themselves on the highest standard of installation, we were only too pleased to share your review with the team. Thank you very much for your review and for once again choosing The Burgess Group. Best regards, The Burgess Group Team

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Trusted Customer

1 month ago

Date of purchase: 05/27/2025

Excellent service from start to finish. We were kept informed throughout the entire process and the finished and installed door is outstanding.

Edward

The Burgess Group

11 days ago

Hello, It’s really great to hear how happy you are with your new door and the service you received from the team throughout your project. Customer satisfaction and the quality of our products is really important to us, and our installers pride themselves on the highest standard of installation, I was delighted to pass your feedback on to the team. Thank you again for your review and for choosing The Burgess Group. Best regards, The Burgess Group Team

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Mr & Mrs Watkins

1 month ago

Date of purchase: 05/13/2025

What Mr & Mrs Watkins said about The Burgess Group:

Quality of items and staff very good.

Items delivered and fitted on time. Installers cleaned up every day after the work was completed.

Edward

The Burgess Group

11 days ago

Hello Mr & Mrs Watkins, Thank you very much for taking the time to share your feedback. It's very important to us that we make the installation process as smooth as possible for our customers, so we're pleased to hear we achieved just that when installing your new timber windows. Thank you again for your review and for choosing The Burgess Group. Best regards, The Burgess Group Team

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Rachel Jones

1 month ago

Date of purchase: 05/16/2025

What Rachel Jones said about The Burgess Group:

Beautiful quality and superb service

Super efficient and professional service right from my initial enquiries through to the fitting of my new front door. I’ve already received many compliments about how smart it looks.

Edward

The Burgess Group

1 month ago

Hello Rachel, We’re so pleased to hear how happy you are with your new front door and the service you received throughout your project, I’ve gladly shared your feedback with the team. We aim to make the installation process as smooth as possible for our customers, as customer satisfaction and the quality of our products is really important to us, it’s wonderful to hear about the compliments you’ve received. Thank you for choosing the Burgess Group and for taking the time to leave a review. Kind regards, The Burgess Group Team

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Mr & Mrs Munns

2 months ago

Date of purchase: 04/14/2025

What Mr & Mrs Munns said about The Burgess Group:

Top drawer service and attention to detail from survey to fitting.

Excellent attention to detail from the survey to the fitting day and immediately thereafter to ensure our satisfaction.

Edward

The Burgess Group

1 month ago

Hello Mr & Mrs Munns, It’s really great to hear how happy you are with your new entrance door and the service you received throughout your project, we were delighted to share your feedback with the team. Customer satisfaction and the quality of our products is really important to us, and our installers pride themselves on the highest standard of installation, Thank you again for your review and for choosing The Burgess Group. Best regards, The Burgess Group Team

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Miss C Abbott

Ipswich

3 months ago

Date of purchase: 03/28/2025

What Miss C Abbott said about The Burgess Group:

Super service from The Burgess Group

Excellent service. The installer arrived on time, completed a professional job and finished in good time.

Edward

The Burgess Group

2 months ago

Dear Miss Abbott, Thank you very much for your review. It's really important to us that our customers receive the best possible service from us, from order to installation and beyond. We’re so pleased to hear we achieved that for you. Thank you for taking the time to share your experience, it really is appreciated. Best regards, Edward Burgess

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Trusted Customer

3 months ago

Date of purchase: 03/14/2025

We had a new front door with side panels installed. The wokmanship was excellent. Customer service was also outstanding. They are very nice people to deal with and go to great lengths to ensure the...

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Edward

The Burgess Group

3 months ago

Hello, I’m so pleased to hear how happy you are with your new Timber front door with sidelights and the service you received throughout your project. Customer satisfaction, the quality of our products and making the installation process as smooth as possible for our customers is really important to us, so we're all delighted to hear we achieved that for you and we're looking forward to working with you again. Thank you very much for your for taking the time to share your experience, your kind recommendation and again for choosing The Burgess Group. Best wishes, Edward Burgess

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About The Burgess Group

We’ve been working with discerning homeowners just like the Parkers for more than 20 years. They’ve all been delighted with how their elegant new windows and doors transform their property. So pleased, in fact, that they’re happy to refer us to their friends. If you’re thinking about improving your home, first take a look through our products on this website. But the best way to truly experience our superior build quality and innovative designs is to visit our showrooms in Woodbridge or Bury St Edmunds. We go the extra mile to ensure you get the absolute best out of the home you love.

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01394 386666 or 07771635700

8 Fornam Business Court, Bury Drift, Fornham, Suffolk, IP31 1SL, United Kingdom

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