Tenon Tours creates personalized trips that connect you to the best of Europe.
Service
4.8
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ratings over the past year
Displaying all 762 reviews
CY
Cynthia
Feefo Verified
Nacogdoches, TX
4 years ago
What Cynthia said about Tenon Tours:
We had a wonderful trip.
Tenon Tours By Your Side Service was the first trip of this kind we've taken. We like the concept – have all the accommodations, car rental and a few tours booked. Rescheduled after the Pandemic,...
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Elizabeth
Tenon Tours
4 years ago
This is wonderful to hear! I'm so glad that you enjoyed your Ireland trip with Tenon Tours, especially our By-Your-Side Service. I know that Gracie will be pleased to know that you found her so helpful and responsive, so I will be sure to pass this along. :)
I'm sorry that the app was not as user-friendly as you would have liked. If you are able to share additional information with us at travel@tenontours.com, we can have our team look further into it to make it even better for our future travelers!
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Juliana
Feefo Verified
Albuquerque
4 years ago
What Juliana said about Tenon Tours:
Very helpful after all the COVID delays.
Tenon was wonderful in the beginnning and picked up package again with COVID 2 year delay. New person to work with, had to change the trip slightly, however they are very professional and nice.
Elizabeth
Tenon Tours
4 years ago
Hi Juliana, thank you for sharing your feedback with us! I see that you worked with Stephanie and Courtney on your trip so will be sure to share your comments with them. I'm glad you found them helpful, and hope that we'll work with you again!
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Richard
Feefo Verified
Palatine, IL
4 years ago
What Richard said about Tenon Tours:
Loved the new Tenon App that shows us when & where we will be going & what time to be there ! They helped us get problems fixed overthe phone & by text messages. Very good apps o rate each service...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your 5-star review, Richard! I'm happy to hear that you found our mobile app beneficial during your trip to Ireland and Scotland. We hope you'll travel with us again in the future!
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Stewart
Feefo Verified
4 years ago
What Stewart said about Tenon Tours:
They did not seem to have quite the expertise in the UK as claimed.
To begin, Tenon Tours appears to be operated as a disorganized, at best, medium-size corporation: Different departments don’t coordinate. Specifics: Our tour guide in Devon and Cornwall was actually...
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Elizabeth
Tenon Tours
4 years ago
Hi Stewart, thank you for your detailed feedback regarding your UK trip with Tenon Tours. Each review is important to us as it helps us identify areas where we can improve. Your By-Your-Side Service TEAM Member will be reaching out to you privately, however, I wanted to address some of your concerns here.
Accommodations are among the first pieces of your itinerary that we secure. Private driver-guides are booked and confirmed much later, and we do not know or account for their place of residence. However, I understand your frustration and why you felt this was uncoordinated.
I am not 100% sure why you were not booked at the Royal Leonardo for your entire stay in London, however, I imagine it was likely due to availability and/or budget. I know that many of our overseas partners are currently experiencing very limited availability due to incredibly high demand.
I am sorry to hear that you did not find the London Pass useful. I see that you had been in contact with a member of our team regarding this and I hope that they were able to assist you at that time.
Again, I appreciate your feedback. While your TEAM Member will be contacting you if she hasn't already, I also want to encourage you to reach us at travel@tenontours.com if you have further concerns or feedback.
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Trusted Customer
Feefo Verified
4 years ago
A great trip to Italy
A great job setting up our trip, great hotels, great tour guides and we appreciated all the suggestions for activities! The app is so nice to have when traveling!
Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your feedback with us! We're happy that you had a great trip to Italy with Tenon Tours. Our mobile app is one of my favorite perks as it allows you to have convenient access to all your trip details while traveling. We appreciate you choosing to travel with us and look forward to working with you again in the future.
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Trusted Customer
Feefo Verified
4 years ago
Fantastic trip
They were very knowledgeable, courteous, and professional. I would recommend them highly. I would definitely use them again for future travel.
Elizabeth
Tenon Tours
4 years ago
Thank you for your review and recommendation! We're so happy you had a fantastic trip to Scotland. We appreciate your choice to travel with Tenon Tours and hope to work with you again in the future.
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Cindy P
Feefo Verified
Long Beach, CA
4 years ago
What Cindy P said about Tenon Tours:
From the beginning of planning this trip (our 2nd) to actual making it happen, everything was seamless. We had taken a 12 day Mediterranean cruise and wanted to experience a week in Italy after...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your feedback, Cynthia! I'm so glad you had such a seamless experience on your Italy trip with us. Stephanie and Gracie will be pleased to read your comments. Thank you for being a loyal traveler of Tenon Tours!
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GR
Gregg
Feefo Verified
Orlando Florida
4 years ago
What Gregg said about Tenon Tours:
Great experience with Tenon Tours
We booked a 14 day, multi-city with various tours scheduled throughout Italy. We found Tenon Tours to be very thorough and on top of things. Any minor event that might have occurred, our in-country...
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Elizabeth
Tenon Tours
4 years ago
Hi Gregg, thank you for sharing your feedback with us! We are pleased to hear that you had a great experience booking your trip with Tenon Tours. I have shared your comments with both Stephanie and Gracie so that they can see your review as well. We appreciate you choosing to travel with us and hope to work with you again soon!
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Trusted Customer
Feefo Verified
4 years ago
Positive experience!!
Had positive experiences with everyone we had contacted. Everyone was polite and friendly. Treated us like family.
Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your feedback with us! I'm happy to hear that you had such a positive experience while working with our team. As a Tenon Traveler, you are certainly a part of our family. :)
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OR
Orna
Feefo Verified
4 years ago
What Orna said about Tenon Tours:
Had a great well organized trip
Everything was so well organized and easy to follow. Went out of their way to make sure we knew what to do and what might be different. Will definitely use them again!
Elizabeth
Tenon Tours
4 years ago
Hi Orna, thank you for sharing your experience and for recommending us! I'm so happy to hear that your itinerary to Scotland was well organized and easy to follow. I saw that you worked with Stephanie and Natasha on your trip and have shared your comments with them. Thank you for choosing to book with Tenon Tours!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
