Tenon Tours creates personalized trips that connect you to the best of Europe.
Service
4.8
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67
ratings over the past year
Displaying all 762 reviews
Trusted Customer
Feefo Verified
4 years ago
Trip well planned and executed. Car service leaves a lot to be desired
Elizabeth
Tenon Tours
4 years ago
Thank you for your 5-star review of Tenon Tours! We would like to learn more about your experience with the car service in Ireland. I encourage you to email us with more details at travel@tenontours.com. Thank you for traveling with us!
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Kara
Feefo Verified
4 years ago
What Kara said about Tenon Tours:
Service was good. The drivers were given our wrong contact number which resulted in confusion and delays. We attempted to correct the number after the first time, but subsequent drivers still had...
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Elizabeth
Tenon Tours
4 years ago
Hi Kara, thank you for taking the time to leave a review. I see that you spoke with Kieran about the miscommunication with your drivers -- I am sorry that this affected your overall experience with us. I hope that you still enjoyed your time in Ireland and if you have any further concerns or questions, I encourage you to reach us at travel@tenontours.com.
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Tim
Feefo Verified
4 years ago
What Tim said about Tenon Tours:
Going Above and Beyond
It wasn't the fantastic vacation they had planned for us, it was the help along the way with all the roadblocks. When there were no rental cars available and Hertz decided to not honor the agreement...
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Elizabeth
Tenon Tours
4 years ago
Hi Timothy, this is wonderful to hear! I'm happy that our team was able to step in and help out with these issues during your travels. We know how important it is to travel worry-free, so I am glad that you experienced this firsthand. Thank your for traveling with Tenon!
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Steve
Feefo Verified
4 years ago
What Steve said about Tenon Tours:
Great experience!
Wow! What didn't they do well?!?! Tenon Tours set me up for what may be the best vacation experience of my life! Everything went flawlessly! Every hotel, guide, driver, was absolutely...
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Elizabeth
Tenon Tours
4 years ago
Hi Steve, thank you for such a wonderful review! I'm so happy to hear that you had a great experience on your trip to Portugal. Thank you for choosing to travel with Tenon Tours - I hope that we'll get to plan another personalized trip for you in the future!
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Jenifer
Feefo Verified
4 years ago
What Jenifer said about Tenon Tours:
Thanks to Tenon Tours for a wonderful vacation.
Tenon Tours made sure we were prepared for out trip with handy packing guides and information before we left. The app was wonderful and full of information, The app even saved me when I got off...
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Elizabeth
Tenon Tours
4 years ago
Hi Jenifer, thank you for sharing your review with us. This is fantastic to hear! I'm glad that you found the app helpful during your travels in Ireland and Scotland - especially since you were able to have an impromptu walk through a beautiful garden! :) We appreciate you choosing to travel with Tenon Tours and hope that we'll have the opportunity to work with you again in the future.
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Trusted Customer
Feefo Verified
4 years ago
Great Service from Janet and Natasha
Janet and Natasha could not have been more accommodating of all of our choices and needs
Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your feedback with us! This is wonderful to hear and I'm sure Janet and Natasha will agree. We appreciate you choosing to travel with Tenon Tours for your Spain and Portugal trip.
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Corey
Feefo Verified
4 years ago
What Corey said about Tenon Tours:
Very quick responses, amazing customer service all around!
Elizabeth
Tenon Tours
4 years ago
Hi Corey, thank you for sharing your feedback with us! I'm happy to hear that you've received amazing customer service from your Travel Specialist. I see you're working with Rachel and will be sure to share your comments with her. We can't wait to hear about your trip to Ireland!
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John
Feefo Verified
4 years ago
What John said about Tenon Tours:
Rachel Dorsey has been more than terrific.
Elizabeth
Tenon Tours
4 years ago
This is great to hear, John! Thank you for sharing your experience with Rachel. I'll be sure to pass this along to her and cannot wait to hear about your trip to Ireland.
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Henry
Feefo Verified
4 years ago
What Henry said about Tenon Tours:
Tour was planned very well. I would recommend and use again
The tour was planned very well. The only problem we experienced was with there travel partner in Sorento. There were transportation problems with two of our tours while there
Elizabeth
Tenon Tours
4 years ago
Thank you for your review and recommendation, Henry! I'm so happy that you had an excellent time in Italy with Tenon Tours. I'm sorry to hear about your transportation issues. I don't see any open tickets in our system; if you haven't already, we would love to learn more about this issue. You can notify your Travel Specialist or BYSS Team Member or email us at travel@tenontours.com.
If interested, we have an easy-to-use referral program that allows you to recommend friends and family to us - and both parties receive exclusive travel rewards when they book! https://info.tenontours.com/referral-program
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Trusted Customer
Feefo Verified
4 years ago
I loved having our rooms arranged and having a driver throughout the trip. All of our driver’s were very good, professional, knowledgeable and friendly. It was nice to have breakfast every morning,...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your comments on your recent trip to Ireland and Scotland with Tenon Tours! We are happy to hear that you enjoyed the arrangements made and were pleased with your drivers. I'm sorry to hear about the breakfast reservations - this is likely due to Covid although I understand why this was not ideal. I have shared your comments with our team to inform future travelers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
