The plants did not arrive on the scheduled day with no follow up delivery date given. I contacted customer services via email but never received a response.
Thank you for taking the time to leave your review. We really appreciate your feedback and are pleased to hear from you.
Customer comments are very important to us and help us to continue improving both our products and service. Kindest regards, Naomi, Suttons Customer Care.
Product reviews
Naomi
Suttons
2 days ago
I am sorry to learn that the plants have not performed as expected.
Please be assured that we have now taken the necessary steps to resolve this matter for you. You should receive a further confirmation email shortly with the details.
Thank you for your patience and understanding. Kindest regards, Naomi, Suttons Customer Care.
Absolutely Perfect. All the plants were in good condition & well packed & were delivered on time . Highly recommended . From ordering to receiving I haven't had a problem. Thank You
We really appreciate you taking the time to leave a review of our service and sharing your comments.
It means a great deal to us to hear customer feedback, and we are pleased you chose to get in touch. Your comments are valued and will be shared with the team as part of our ongoing commitment to maintaining high standards.
Thank you once again for your support. Kind regards, Naomi, Suttons Customer Care.
Trusted Customer
2 days ago
I received an e mail but no attachment so I don’t know what proposero resolution you nade
Product reviews
Naomi
Suttons
3 days ago
Thank you for your feedback regarding the Best Value Rainbow Perennial Collection. We are glad you are pleased with this part of your order. Kind regards, Naomi, Suttons Customer Care.
Naomi
Suttons
3 days ago
Many thanks for your review of the Aquilegia Mrs Scott Elliott. It is appreciated. Kind regards, Naomi, Suttons Customer Care.
Naomi
Suttons
3 days ago
Many thanks for leaving your feedback for the Geranium Birch Double. They should look lovely once in flower. Kind regards, Naomi, Suttons Customer Care.
Naomi
Suttons
3 days ago
We do appreciate your feedback for the Geranium Endressii. Many thanks for taking the time to respond to our review. Kind regards, Naomi, Suttons Customer Care.
Naomi
Suttons
3 days ago
I am very sorry to hear that the Calibrachoa Million Bells Mix plants have not performed as expected.
We have now taken action to resolve the issue, and you should receive a confirmation email shortly with the details.
Thank you for bringing this to our attention, and we appreciate your patience while we put things right. Kind regards, Naomi, Suttons Customer Care.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!.