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Suttons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

24,161 out of 24,157 reviews

Trusted Customer

Feefo Verified

4 years ago

So far I have only received one of my two orders.

Amy

Suttons

4 years ago

Thank you for your review. We can see that you have received the item from this order reviewed. You have a second order with us with an item that is due for despatch at the beginning of December and we apologise if you were not aware of this when placing your order. Kind Regards, Suttons

Product reviews

Date of purchase: 10/19/2021

Trusted Customer

Feefo Verified

4 years ago

Order as requested

Very prompt delivery.

Megan

Suttons

4 years ago

Thank you for your 5 star review, we are pleased to hear you are happy with our prompt delivery.

Product reviews

Date of purchase: 10/08/2021

Lucy Fairweather

Feefo Verified

4 years ago

What Lucy Fairweather said about Suttons:

Good value

It said dispatch in 72 hours but was more like two weeks. There’s no way of tracking this without ringing up

Megan

Suttons

4 years ago

Thank you for your review, your feedback is truly appreciated. We apologise for the slight delay in dispatching your parcel but we can see your order was delivered to you 8 days after the order was placed. Again thank you for taking the time to leave your review.

Product reviews

Date of purchase: 10/27/2021

Caroline Benge

Feefo Verified

4 years ago

What Caroline Benge said about Suttons:

I love their products

Always a quick and helpful service and I love their products thank you ☺️

Megan

Suttons

4 years ago

Thank you for your 5 star review, we are so pleased to read you love our products and are happy with the service you have received. Your comments are really appreciated.

Product reviews

Date of purchase: 10/17/2021

Jill Edwards

Feefo Verified

4 years ago

What Jill Edwards said about Suttons:

Excellent

Good quality plants well packaged.

Megan

Suttons

4 years ago

Thank you for your 5 star review, we are so pleased to hear you are happy with our service and quality of your plants.

Product reviews

Date of purchase: 10/08/2021

Janet Sharples

Feefo Verified

4 years ago

What Janet Sharples said about Suttons:

I was really disappointed to have put in my order and paid for delivery and the next minute I get a code for free delivery.

Megan

Suttons

4 years ago

We apologise for any disappointment caused by this, our offers and discounts are sent out on a regular basis and we can only apologise for the unfortunate timing of this one. Thank you for taking the time to leave a review, your feedback is valued.

Product reviews

Date of purchase: 10/25/2021

Sylvia Sharpe

Feefo Verified

Grantham

4 years ago

What Sylvia Sharpe said about Suttons:

Winter bulbs

Excellent quick and efficient service

Amy

Suttons

4 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible.

Product reviews

Date of purchase: 10/21/2021

Sara Gay

Feefo Verified

4 years ago

What Sara Gay said about Suttons:

Great service

Excellent plants came in good condition

Amy

Suttons

4 years ago

Thank you for your review. We are delighted that you are pleased with the quality of product received, we appreciate your great feedback. Kind Regards, Suttons

Product reviews

Date of purchase: 10/19/2021

Trusted Customer

Feefo Verified

4 years ago

Unfulfilled order from October.

Ordered two dogwood kessilring plants for a winter display at beginning of October. To date only one has arrived. When I called, the person was short with me, and said it was an IT error. Not happy....

Amy

Suttons

4 years ago

Thank you for your review. We are sorry to hear of the problems with your order and the lack of service received. We have arranged for a refund to be made back to your original payment method and can only apologise for any disappointment caused. Kind Regards, Suttons

Product reviews

Date of purchase: 10/21/2021

GINA ROBINSON

Feefo Verified

4 years ago

What GINA ROBINSON said about Suttons:

Excellent

Fast service well packaged good communication

Amy

Suttons

4 years ago

Thank you for your review, we appreciate your comments. It is great to hear that you are happy with your order and the communication received. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. Kind Regards, Suttons

Product reviews

Date of purchase: 10/12/2021

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Broccoli Sprouting Summer Purple - Seeds

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Suttons Reviews

Passiflora CaeruleaMore reviews of this product (13)View product websiteStill waiting for other plant

Green Manure Seeds - Winter MixMore reviews of this product (16)View product websiteDidn't go as far as I'd hoped. Needed two packets for my plot

Cottage Garden Perennial Plants - Our SelectionMore reviews of this product (64)View product websiteThe packaging was not very good- soil everywhere and a couple of plants damaged beyond saving

Hydrangea Arborescens - AnnabelleMore reviews of this product (5)View product website

Sedum Plant - Sunsparkler Dazzle BerryMore reviews of this product (2)View product website

Nurserymans Choice Phlox CollectionMore reviews of this product (35)View product website

Potted Perennial CollectionMore reviews of this product (3)View product websiteGreat value for money - all the plants were in top condition.

Lavatera Strawberry MilkshakeMore reviews of this product (15)View product website

Shallots - LongorMore reviews of this product (31)View product websiteI can't really rate these until I harvest them - they looked OK but one was completely dried out

Tulip Bulbs - Ice StickMore reviews of this product (12)View product websiteGood size and quality bulbs

Horticultural Potting GritMore reviews of this product (8)View product websiteGood quality grit for potting up

Daffodil Sagana BulbsMore reviews of this product (4)View product websiteGood quality and size bulbs

Hyacinth Berries Cream MixtureMore reviews of this product (60)View product websiteGood quality and size bulbs

Stocks - Tall Clove Most Scented MixMore reviews of this product (23)View product websiteGreat plants love these scented mix

Polyanthus Plants - Most ScentedMore reviews of this product (19)View product websitePretty polyanthus looking good and healthy

Nurserymans Choice Winter BeddingMore reviews of this product (189)View product websiteVery pleased with these they will look great

Cornus alba Plant - KesselringiiMore reviews of this product (1)View product websiteOnly one arrived from an order of two.

Sunflower Seeds - Cut Flower MixMore reviews of this product (12)View product websiteNot planted yet picked for the colours

Candytuft Seeds - Mount HoodMore reviews of this product (1)View product websiteNever tried these before like to try a new seed each year

Cosmos Seeds - Rubies in SunshineMore reviews of this product (5)View product websiteNot planted yet will do soon

Cosmea Seeds - Brightness MixMore reviews of this product (16)View product websiteNot planted yet getting ready for Feb

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