Live plants took too long to reach me. If sent by Post Office they would have got here at least a day sooner, not having spent at least one night in a cold warehouse up here in the cool northerly...
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Amy
Suttons
4 years ago
Thank you for your review. We are sorry to hear that your plants were delayed in transit and took longer than expected to be delivered. We appreciate your comments and take your feedback on board. Kind Regards, Suttons
RB
robert baikie
4 years ago
This has happened on a few occasions now. On most I was able to nurse the plants back to health. but others I'm afraid did not make it. 48 t0 60 hours would be reasonable time in transit, but seldom happens - no fault of yourselves - more of the distance involved and various transport companies which move the goods from A to B.
Product reviews
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that the plants arrived in a good, healthy condition and we are sorry to hear that after a month they didn't make it. We appreciate your feedback. Kind Regards, Suttons
Great service good sized bulbs and healthy plants.
I always use Sutton’s as they deliver to the Highlands and Islands which is very important as I live on the Isle of Skye.everything has arrived in...
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Naomi
Suttons
4 years ago
Thank you for the 5 star review of your order. I am glad to hear you are happy with our service and that we deliver to your area of Scotland. It is good to know the Bulbs and Plants arrived in a good condition and thank you for taking the time to let us know.
Product reviews
Naomi
Suttons
4 years ago
I hope the Tulip Bulbs grow well and produce a good display during the Spring.
Naomi
Suttons
4 years ago
I am pleased to hear the Bulbs are healthy and of good size. I hope they flower beautifully in the Spring.
Naomi
Suttons
4 years ago
I am sorry if the Pansies were a little on the small size but glad they have now grown on well. They should look lovely once in flower.
Date of purchase: 10/06/2021
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Feefo Verified
4 years ago
My plants arrived when expected. It helped to have updates on despatch since they were not due to be sent out immediately.
Naomi
Suttons
4 years ago
Thank your for taking the time to leave your positive comments. I am pleased to hear the plants arrived when expected and you were kept informed with updates. Your valued feedback is appreciated.
Megan
Suttons
4 years ago
Many thanks for your review, we appreciate the time you have taken to leave your comments.
Product reviews
Naomi
Suttons
4 years ago
I am sorry if there was a difference in the size of the plants you have received. I would expect them to be healthy and grow on successfully but if there are any problems please let us know. Your feedback is appreciated.
Megan
Suttons
4 years ago
Thank you for your review. We are sorry to hear your comments regarding the sizes, due to the nature of live plants sizes can vary slightly on delivery but we can assure you they will all be equally spectacular in the spring.
This is really about the website, which has me listed as having an order I know nothing about. This appeared each time I logged on. I also could not access the payment page for the £1 seed packet...
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Amy
Suttons
4 years ago
Thank you for your review. We do apologise that you have had some difficulty with our new website, we are working on any glitches behind the scenes and do appreciate your feedback. We are pleased to hear that our Customer Service team were helpful but understand that the problems have been frustrating. Kind Regards, Suttons
TG
Ted Goodfellow
4 years ago
Thank you, Amy from Suttons and Feefo. Ted Goodfellow :)
I ordered two Weigelas. They arrived well packed and in condition and are currently thriving in my garden. Well done, Suttons.
Megan
Suttons
4 years ago
Many thanks for your 5 star review. We are so pleased to hear you are happy with your order and appreciate the time you have taken to leave your comments.
I was after a range of plants and bulbs. Suttons had stock, competitive pricing, and they were delivered very quickly.
Megan
Suttons
4 years ago
Thank you for taking the time to leave your review, we are so pleased to hear you are happy with the products and service you have received. Your feedback is really appreciated.
Product reviews
Megan
Suttons
4 years ago
Thank you for letting us know you are pleased with your Hyacinths, we hope they give you a fantastic display next year.
Megan
Suttons
4 years ago
Thank you for your 5 stare review, we are pleased to hear you are happy with your bulbs.
Megan
Suttons
4 years ago
Many thanks for your review, we have no doubt the Snowdrops will be spectacular in the spring.
Megan
Suttons
4 years ago
Many thanks for your 5 star review, we appreciate your feedback.
Megan
Suttons
4 years ago
We are so pleased you are happy with your perennials, we appreciate the time you have taken to leave your review.
Plant pot great actual plant clematis absolutely pathetic and not good at all
Amy
Suttons
4 years ago
Thank you for your review. We are sorry to hear that your Clematis from a separate order arrived in such poor condition, we have arranged for a replacement to be sent out to you and can only apologise for any disappointment caused. Kind Regards, Suttons
RB
Robert Brown
4 years ago
Thankyou I was surprised as many orders from you this last season were very good
Product reviews
Amy
Suttons
4 years ago
Thank you for your review. We are sorry to hear that your Clematis from a separate order arrived in such poor condition, we have arranged for a replacement to be sent out to you and can only apologise for any disappointment caused. Kind Regards, Suttons
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!