Suttons Reviews

Thank you for leaving your 5 star review. Your comments regarding our service, products and delivery are appreciated. It is good to know our plants suit the weather conditions in your area and are doing well. Your feedback is welcomed and thank you for taking the time to let us know.

Thank you for your 5 star review. I am glad to hear you are happy with your order but it may have been in transit for too long. The plants should pick up given the correct care but if this is not the case please do not hesitate to get back in touch.

Thank you for your 5 star review. Your comments regarding our plants and service are appreciated and thank you for taking the time to let us know.

I am sorry to hear your order of planted baskets were delayed and were not in a good condition on arrival. I can see we have refunded you in full so apologies for any inconvenience or disappointment caused. Your feedback is appreciated.

I am sorry to hear of the delay with the Scarifier delivery. I can see it was despatched but was lost in transit with our couriers. The order was replaced and I am glad to hear it has finally arrived. I do apologise if you had to contact us on more than 7 occasions and for any inconvenience this may have caused. We do have a large team within our customer service department and I am sorry if your contact was dealt with by different operators. I can see we have responded to the emails you have sent and have been in constant contact with the supplier of this product to ensure the problem was resolved. Your comments are noted and we do appreciate you taking the time to leave your feedback.

Thank you very much for your 5 star review. I am pleased to hear you are happy with your plants and they were packed appropriately to avoid any damage. Your comments regarding our website are also appreciated and thank you for taking the time to leave your valued feedback.

Thank you for taking the time to leave your positive review. I am glad to hear you are happy with the quality of your order and delivery was prompt. Your comments are appreciated.

I am sorry to hear only one of the Viola Hanging Baskets was successful. This is most unusual so I have issued a refund of the order and apologise for any disappointment. Thank you for leaving your valued feedback it is appreciated.

I am sorry to hear you are disappointed with the plants you have received. The flowering time for these plants is generally January to April so please allow some more time for them all to produce their flowers.

Thank you for your review. We supply live products and make sure our customers receive their plants in excellent condition and at the optimum stage of development for growing on successfully. It is sometimes necessary to despatch plants a little earlier or later than originally planned and we do apologise if this was the case. We are sorry that we did not make you aware of any delays and we appreciate your comments and feedback given. Kind Regards, Suttons.