Suttons Reviews

We are very sorry to hear that the plants were not in the condition you expected, and that the replacement items were due to arrive while you were away. That is clearly not the experience we want for our customers, and we appreciate you taking the time to let us know. Thank you for your feedback, as it helps us to investigate and improve our service. If the replacement delivery has been left or delivered during your absence, please do let our customer service team know so we can look into this for you and arrange a suitable solution. We remain committed to ensuring you receive healthy, good-quality plants and a reliable service, and we will be happy to assist further. Kind regards, Naomi, Suttons Customer Care.

I am very sorry to hear that the plants have not performed as expected. We have now taken action to resolve the issue, and you should receive a confirmation email shortly with the details. Thank you for bringing this to our attention, and we appreciate your patience while we put things right. Kind regards, Naomi, Suttons Customer Care.