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Rated
Excellent
Service
4.2
/5
Product
3.9
/5

5

4

3

2

1

3,105

819

433

198

381

4,936

ratings over the past year

Displaying all 20,165 reviews
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nigel bagott
Brighouse
3 years ago
Date of purchase: 12/22/2021
What nigel bagott said about Suttons:
Bare root plants
Plants came when Suttons said and looked to be in good condition Planted them straight away
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Ellis
Suttons
3 years ago
This is wonderful! Thank you for the positive review, and we are pleased you are satisfied. We hope to hear from you again soon.
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Mark N
3 years ago
Date of purchase: 12/21/2021
What Mark N said about Suttons:
Out of five items ordered. One was cancelled by Suttons. One was delivered two months late. It was fleece frost protection so too late for the winter weather. Can not depend on them. Also flooded by...

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Amy
Suttons
3 years ago
Thank you for your review. Unfortunately on occasion some of items are not up to our high standard which meant we were unable to supply part of your order as expected and we can only apologise for this. With regards to your fleece unfortunately supply issues caused a delay in the despatch and we are sorry for any problems this may have caused. We have amended your preferences and you should no longer receive any further unwanted contact from ourselves. We appreciate your comments and will pass on your feedback. Kind Regards, Suttons
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Augusto
3 years ago
Date of purchase: 11/25/2021
What Augusto said about Suttons:
Great sevice...well packed too
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Amy
Suttons
3 years ago
Thank you for your great review! We are pleased to hear that you were happy with the service received and that your plant was well packaged and therefore arrived in good condition. We appreciate your great feedback! Kind Regards, Suttons
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Hazel Hastings
Dunfermline
3 years ago
Date of purchase: 11/25/2021
What Hazel Hastings said about Suttons:
Suttons are always quick and accurate in their dealings. You know you can trust them. Well packed and moist.
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Amy
Suttons
3 years ago
Thank you for your review. We are pleased to hear that you were happy with all aspects of the service received and that you were happy with the quality of the products. Kind Regards, Suttons
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Trusted Customer
3 years ago
Date of purchase: 12/18/2021
Mixed Experience
The two Christmas cacti arrived in good condition and I have been told that one is already flowering. The tete-a-tete was possibly not packed adequately and Yodel may not have transported it as...

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Naomi
Suttons
3 years ago
Thank you for taking the time to leave your review. I am sorry to hear the Tete-a-Tete product was not packed appropriately and suffered as a result. I hope you have managed to correct the way it arrived but if there are any problems please contact our customer service department directly.
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Mandy
Slough
3 years ago
Date of purchase: 12/02/2021
What Mandy said about Suttons:
Yodel assured me they had been delivered, but I never received them.
I know they were sent but I never received them. Yodel assured me they had and gave me a grid reference. I told them this was in a cul de sac off my road but they said the driver insisted he left it...

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David Waller
3 years ago
Date of purchase: 11/23/2021
What David Waller said about Suttons:
Good value
quick delivey
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Ellis
Suttons
3 years ago
Thank you for the positive review. We are pleased you are satisifed and we hope to hear from you agian soon.
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D Roberts
3 years ago
Date of purchase: 11/22/2021
What D Roberts said about Suttons:
My order arrived in good condition and when promised. Only time will tell if the bulbs grow and flower as they should.
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Ellis
Suttons
3 years ago
We are pleased you are satisfied with the order, and I hope that these contribute to a beautiful display.
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YO
Young
3 years ago
Date of purchase: 12/09/2021
What Young said about Suttons:
Item arrived on time and well packaged.
Item arrived on time and well packaged.
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Ellis
Suttons
3 years ago
Thank you for the positive review. We are pleased you are satisifed and we hope to hear from you agian soon.
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Nick Loaring
3 years ago
Date of purchase: 12/21/2021
What Nick Loaring said about Suttons:
Bare root plants were sent to me at Christmas time (date of sending 14th Dec). We left for a week away on the 22nd and they had not arrived yet. We returned on the 29th to find them with the post. So...

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Amy
Suttons
3 years ago
Thank you for your review. We have looked into this for you and can see that your details were printed on 14/12/21 but your order was not despatched until 22/12/21 and we are sorry that you were away for the week when they arrived. We hope that once planted they will soon recover and you will be happy with the results. We appreciate your comments and take your feedback on board. Kind Regards, Suttons
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About Suttons
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
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Suttons,, Woodview Road, Paington, Devon, TQ4 7NG, United Kingdom
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About Suttons
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!