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Suttons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suttons | Feefo

Displaying all 20,311 reviews

Rosemary Charnick

Wigton

3 months ago

Date of purchase: 04/27/2025

What Rosemary Charnick said about Suttons:

Afraid tow day, Sad and disappointed

Although the supply of plants are usually good this occasion was a disappointment due to not being informed of the delivery date.

Hannah L

Suttons

2 days ago

We’re sorry to hear that your recent order was a disappointment due to the lack of a delivery date notification. We always aim to keep customers informed, and your feedback will help us improve our communications. Thank you for letting us know, and we hope your plants arrive safely and establish well in your garden. Kind regards, Hannah Suttons Customer Care

Rosemary Charnick

7 hours ago

Thank you Sutton there is no need to have sent replacements as it was only a an unfortunate situation of delivery. I have always found seeds and plants from you lovely and if there are ever any problem it is always rectified. Thank you

Product reviews

Hannah L

Suttons

2 days ago

Rosemary, we’re very sorry to hear that your lavender plants didn’t survive due to the timing of the delivery. We understand how disappointing this must be, especially when you were looking forward to planting them. Our customer care team would be happy to discuss a suitable resolution to ensure you’re satisfied, and we appreciate your feedback regarding delivery notifications to help us improve our service. Kind regards, Hannah Suttons Customer Care

Rosemary Charnick

7 hours ago

Thank you Sutton there is no need for your kind replacement as it was just an unfortunate situation that occurred due to the delivery service.

Trusted Customer

11 hours ago

Date of purchase: 07/15/2025

Excellent service

Product reviews

Trusted Customer

14 hours ago

Date of purchase: 07/29/2025

Pleasantly surprised!

Pleasantly surprised by the quality of goods and service received from this company. Currently using them as my main supplier after receiving a lot of weedy imported plants from other mail order...

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Product reviews

Trusted Customer

1 day ago

Date of purchase: 07/27/2025

Most of them died!

Most of the plants died

Product reviews

Mark

Isle of Man

1 day ago

Date of purchase: 07/28/2025

What Mark said about Suttons:

Good service

Good service, competitive prices!

Product reviews

Trusted Customer

1 day ago

Date of purchase: 04/22/2025

Satisfied by your response

Thank you for the voucher you sent

Product reviews

Sue Smith

North devon

1 day ago

Date of purchase: 07/27/2025

What Sue Smith said about Suttons:

Not good quality plants

I guess it was average. They arrived at the time stated and I was informed of them coming I guess I should have complained but sometimes you just can face it !!!

Product reviews

Trusted Customer

1 day ago

Date of purchase: 07/28/2025

Very fast and efficient

Trusted Customer

1 day ago

Date of purchase: 07/27/2025

Suttons

Strutch - half price offer delivered on time.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 07/28/2025

Order what’s in stock

Some deliveries arrived very late and I got short notice of despatch so if away I got caught out

Product reviews

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About Suttons

Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!

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0333 043 0700

Suttons,, Woodview Road, Paington, Devon, TQ4 7NG, United Kingdom

Broccoli Sprouting Summer Purple - Seeds

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Suttons Reviews

Lavender DuoMore reviews of this product (529)View product websiteSadly I was not informed of the delivery date the lavender was due we therefore were away when they were delivered and did not make provision for someone to intercept them. They therefore perished...Read all

Begonia x tuberhybrida Apricot Shades Improved F1 HybridMore reviews of this product (766)View product websiteExcellent product, thank you

Grape Flame GraftedMore reviews of this product (12)View product websiteSturdy plant which stands a chance of surviving in our bone-dry garden. A smaller plant perished due to excess moisture and slugs.

Digitalis CollectionMore reviews of this product (69)View product websiteOf the 18 so-called jumbo plugs no less than four were very dead on arrival. No sign of any greenery at all. Many of the others looked poorly. I immediately potted up all the survivors and...Read all

Echinacea purpurea Brilliant Star - SeedsMore reviews of this product (9)View product websiteThe seeds arrived in a few days and are now growing well!

Aubrieta Cascade Red - SeedsMore reviews of this product (10)View product websiteThe seeds arrived in a few days and are now growing well!

Geranium Jackpot Mixed F1 HybridMore reviews of this product (824)View product websiteI was disappointed with these. However let me say I think it was because posted before Easter but didn't arrive till after. Package very bashed about and plants damaged. I persevered and managed to...Read all

Gazania Tiger Stripes MixedMore reviews of this product (58)View product website

Digitalis CollectionMore reviews of this product (69)View product websiteWell over 60% of the plants were damaged or dying. The remaining ones have been potted on and look like they may come true but overall not ļa good purchase

Geranium Cabaret MixMore reviews of this product (3)View product websiteLots of growth but flowers a little less, may have overfed

Digitalis CollectionMore reviews of this product (69)View product websiteSad looking and late delivery. Are growing now but still small

Dianthus Carnelia Pink ProudMore reviews of this product (11)View product websiteDidn’t survive but over shadowed by other vigorous growth

Fuchsia BlackyMore reviews of this product (2)View product websiteVery small and late recepit so not sure if they’ll grow in time

RocketGro Peat Free Beds Borders CompostMore reviews of this product (2)View product websiteMy plants grew well and flowered

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