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Step2wo Reviews

http://www.step2wo.com/
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ratings over the past year

Step2wo is no longer an active Feefo customer
Displaying all 918 reviews
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Trusted Customer
6 years ago
Date of purchase: 02/21/2019
What Trusted Customer said about Step2wo:
Delivered some good quality shoes in good time
Delivers some good quality shoes in good time
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Step2wo
6 years ago
Thank you for your feedback. We are happy to hear you find them of good quality.
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Trusted Customer
6 years ago
Date of purchase: 02/05/2019
What Trusted Customer said about Step2wo:
From start to finish it was quick and professional first class
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No display name for online@step2wo.com
Step2wo
6 years ago
Brilliant feedback, thank you for your comments, we are so happy to hear you found your experience with us to be first class!
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Trusted Customer
6 years ago
Date of purchase: 02/05/2019
What Trusted Customer said about Step2wo:
Efficient service and quality product
Quick service, product as described, would use again and would recommend
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No display name for online@step2wo.com
Step2wo
6 years ago
Great comments, thank you! We hope you like the shoes!
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Trusted Customer
6 years ago
Date of purchase: 01/18/2019
What Trusted Customer said about Step2wo:
Well, they look nice but my boy says that he is not feeling comfortable in those shoes. And I am dissapointed that STEP2WO don't do free returns.
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Step2wo
6 years ago
What a shame! We are very sorry to hear these were not comfortable for your boy, as comfort along side style is very important to us. Unfortnately, you are correct, at this point in time we do not offer free returns, but instead offer free delivery over all £50 orders. This will be something we look at doing for the future. If you would like to discuss the shoe you purchased with us then please do not hesitate to give us a call on 0208 446 4795 or email us at online@step2wo.co.uk if you have not done so already.
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Trusted Customer
London
6 years ago
Date of purchase: 01/24/2019
What Trusted Customer said about Step2wo:
Great value shoes in the sale for my toddler
Great service, shoes were a great price in the sale and came via courier delivery within the week when it had originally warned it would be longer.
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No display name for online@step2wo.com
Step2wo
6 years ago
We are so glad you like the shoes. We often state estimated delivery times that can sometimes be longer than it would actually take, just to avoid any disappointment with our valued customers. We are glad to hear you received these quicker than expected. Thank you for taking the time to give us your feedback.
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Trusted Customer
6 years ago
Date of purchase: 01/11/2019
Lovely shoes, slow delivery
Great quality shoes bought in the sale. Delivery was a full week though.
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Step2wo
6 years ago
Thank you for your comments. We are happy to hear you like the shoes. We have looked into your delivery time and can see these took 4 days for dispatch which was within the 5-7 working day estimate for your order. As these were dispatched on a Friday you did not receive these until the Monday. If you are in urgent need of a particular shoe, then please do not hesitate to give us a call and we can give your a rough delivery estimate depending on the stock location.
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Trusted Customer
6 years ago
Date of purchase: 01/10/2019
What Trusted Customer said about Step2wo:
Positive Buying Experience
The service was fastastic! I live in Australia and the shoes arrived in less than a week and the postage was reasonable too. The shoes themselves are top quality as always.
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Step2wo
6 years ago
Fantastic feedback. Thank you for taking the time to give us your thoughts. We are so happy to hear you received the shoes quickly all the way in Australia.
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Trusted Customer
6 years ago
Date of purchase: 01/10/2019
The service was fast. I received my order within 4 days.
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Step2wo
6 years ago
Thank you for your comments. We hope you like the shoes!
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Trusted Customer
6 years ago
Date of purchase: 01/09/2019
excellent customer service
excellent customer service. Immediate response and dealt with very professionally. definitely won me over as a long term customer
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Step2wo
6 years ago
Lovely comments. I can see you experienced some issues with the item you ordered, however I do hope this was resolved to your satisfaction. Thank you for taking the time to give us your feedback.
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Trusted Customer
6 years ago
Date of purchase: 01/07/2019
What Trusted Customer said about Step2wo:
excellent service
excellent customer service, had a problem with the item, and was dealt with quickly, and efficiently
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No display name for online@step2wo.com
Step2wo
6 years ago
Great feedback, thank you. We are sorry you had a problem but happy to hear it was dealt with both quickly and efficiently.
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About Step2wo
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
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020 8446 4795
930 High Road, London, London, N12 9RT, United Kingdom
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About Step2wo
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.