Yes - perfect. Not too pushy but conscientious. Well set out conditions. Very well explained by Charli. One thing that needs a mention is the excess from total cost and then the percentage returned...
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Product reviews
Date of purchase: 12/30/2021
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Trusted Customer
Feefo Verified
4 years ago
Couldn’t find my vet and putting in Unknown (as suggested) OR leaving blank did not work. Very frustrating
CX
SPCA Pet Insurance
4 years ago
Hi there,
Thank you for sharing your experience with us, I am sorry to hear of the inconvenience this has caused. We appreciate you bringing this to our attention and for providing us with your valuable feedback. Please let me know if you would like to provide additional feedback and that can be arranged accordingly.
Kind regards,
Scott
Product reviews
CX
SPCA Pet Insurance
4 years ago
Hi there,
As mentioned, thank you for providing us with your feedback. If you would like to provide additional feedback, please let me know and I can arrange for a Senior team member to be in touch.
Kind regards,
Scott
Excellent customer service, friendly and clear, was willing to listen to me about my cat and help me decide on the best care pack for her.
Excellent explanation to questions I had
The young lady I spoke to was very knowledgeable and so very helpful, talking me through the policy. I would highly recommend anyone to get this insurance.
Product reviews
Date of purchase: 12/29/2021
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JS
Jack Satherley
Feefo Verified
4 years ago
What Jack Satherley said about SPCA Pet Insurance:
Glad you guys followed up with the call coz I wasn't 100% certain about it. Service was awesome and it was all very clear, so I'm just happy to have my puppy safe and insured
Product reviews
Date of purchase: 12/23/2021
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TC
Tracy Calthrop
Feefo Verified
Auckland
4 years ago
What Tracy Calthrop said about SPCA Pet Insurance:
Spoke to Andrew, he was great at explaining the different policies for my cats, one being old and one younger.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.