Hi there,
Thank you for your feedback. We’re pleased to hear our staff were helpful and that you received good follow up on your enquiry. We appreciate your support and look forward to assisting you again in the future.
Kind regards,
Scott
Hi there,
Thank you for your lovely feedback. We’re thrilled to hear you received fabulous customer service. Providing a positive experience for our customers is always our goal, and we truly appreciate your support.
Kind regards,
Scott
Product reviews
Date of purchase: 05/20/2026
0
Share
Trusted Customer
Feefo Verified
7 days ago
What wenanted
CX
SPCA Pet Insurance
7 days ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Customer Service was very helpful and made our decision to sign up so easy.
CX
SPCA Pet Insurance
8 days ago
Hi there,
We are always happy to hear of the great service our customers receive when speaking with our team members and that arranging your cover was made easy.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 05/12/2026
0
Share
Trusted Customer
Feefo Verified
10 days ago
good
CX
SPCA Pet Insurance
8 days ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 05/11/2026
0
Share
Trusted Customer
Feefo Verified
12 days ago
I haven’t received any service as of yet.
CX
SPCA Pet Insurance
12 days ago
Hi there,
Thank you for taking the time to share your review with us and I am sorry to hear that you have not received contact as of yet.
I appreciate you providing us with the opportunity to follow this up for you and I have passed this matter on to our team to be in touch and assist you further.
Kind regards,
Alisa
Product reviews
CX
SPCA Pet Insurance
12 days ago
Hi there,
Thank you for taking the time to share your review with us and I am sorry to hear that you have not received contact as of yet.
I appreciate you providing us with the opportunity to follow this up for you and I have passed this matter on to our team to be in touch and assist you further.
Kind regards,
Alisa
Date of purchase: 05/09/2026
0
Share
CR
Carol Rowlands
Feefo Verified
NZL
14 days ago
What Carol Rowlands said about SPCA Pet Insurance:
The telephone rep was patient and calm trying to sort out a few issues. You cannot get the 3 month free cover by doing it over the phone. Some older people would struggle with this trying yo for it...
Read more
CX
SPCA Pet Insurance
14 days ago
Hi Carol,
Thank you for your feedback. We’re pleased to hear our representative was patient and calm while assisting you.
We appreciate the feedback provided and have shared this with the relevant team.
Kind regards,
Scott
Product reviews
Date of purchase: 05/08/2026
0
Share
Trusted Customer
Feefo Verified
15 days ago
Fantastic. The real test will be when it comes to claiming but the onboarding experience was easy.
CX
SPCA Pet Insurance
15 days ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Hi Rosalie,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.