What Karen Blundell said about SPCA Pet Insurance:
Very easy service to use.
Product reviews
Date of purchase: 02/06/2022
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Trusted Customer
Feefo Verified
4 years ago
Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done...
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Product reviews
Date of purchase: 02/04/2022
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Jackie Ngawhika
Feefo Verified
4 years ago
What Jackie Ngawhika said about SPCA Pet Insurance:
I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring...
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CX
SPCA Pet Insurance
4 years ago
Hi Jackie,
Thank you for sharing your experience with us, I am sorry to hear of any inconvenience caused. We aim to ensure that all our customers receive the best customer service possible and we take all customer feedback on board in order to improve our processes.
Also when submitting your quote online, you consent to receive a phone call from us for the purpose of discussing and providing assistance with your insurance quote. If you have any queries regarding your policy, please do not hesitate to reach out and I can arrange for one of our team members to be in touch.
Kind regards,
Scott
Product reviews
CX
SPCA Pet Insurance
4 years ago
Hi Jackie,
As mentioned, can you please confirm if you would like to be in touch with one of our team members if you have any outstanding queries.
Kind regards,
Scott
Date of purchase: 02/04/2022
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Kathleen Andersen
Feefo Verified
4 years ago
What Kathleen Andersen said about SPCA Pet Insurance:
Maddison gave excellent service, which is appreciated!
Thank you, Maddison! She explained the options very clearly and was most helpful. Hence my decision to go with SPCA pet insurance.
I would...
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Product reviews
Date of purchase: 02/04/2022
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Stuart Cochrane
Feefo Verified
4 years ago
What Stuart Cochrane said about SPCA Pet Insurance:
We recently adopted a kitten from the SPCA, and was introduced to SPCA pet insurance through the adoption process. Information provided was helpful especially comparing different plan options for...
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Product reviews
Date of purchase: 02/02/2022
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Jon Simcock
Feefo Verified
4 years ago
What Jon Simcock said about SPCA Pet Insurance:
Explained policies very clearly and was very helpful and easy to understand
Product reviews
Date of purchase: 02/02/2022
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Cathryn Aitken
Feefo Verified
4 years ago
What Cathryn Aitken said about SPCA Pet Insurance:
The lovely lady I talked to was friendly, allowed me to re-start the conversation the next day, as I was at work and I brought the best policy for my fur baby.
Product reviews
Date of purchase: 02/02/2022
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Trusted Customer
Feefo Verified
4 years ago
From my initial enquiry to signing up for insurance for our 4 pets I was made to feel like a person not a number on the end of the line.
Questions were answered clearly and I was informed about the...
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Product reviews
Date of purchase: 01/31/2022
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Kim Rosengrave-Lloyd
Feefo Verified
4 years ago
What Kim Rosengrave-Lloyd said about SPCA Pet Insurance:
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.