Really good , helpfully service very knowledgeable and very persistent even when I didn't answer my phone! Haha, and I dealt with Mitch who is a really good guy and deserves a pay rise very good at...
Initial login process slow and clunky. Had to wait 2 hrs before confirmation/verification email arrived, then the link failed.
Security question choices very limited. Recommend that you allow the...
Read more
CX
SPCA Pet Insurance
4 years ago
Hi there,
Thank you for sharing your experience with us, we appreciate your valuable feedback.
We have escalated your review to the relevant department for ways that we can improve the service we provide to our customers.
If you do have any queries, please do not hesitate to call us as we would love to be of assistance.
Kind regards,
Scott
Product reviews
Date of purchase: 08/12/2022
0
Share
LC
Lexi Cuthbertson
Feefo Verified
4 years ago
What Lexi Cuthbertson said about SPCA Pet Insurance:
It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to...
Read more
Product reviews
Date of purchase: 08/09/2022
0
Share
Trusted Customer
Feefo Verified
4 years ago
I just did the online system and it was smooth and easy to use
Hi there,
Thank you for sharing your review with us.
Please do not hesitate to reach out if you do have any queries, our team would be more than happy to be of assistance.
Kind regards,
Scott
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.