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SPCA Pet Insurance Reviews

Rated
Excellent
Service
4.7
/5

5

4

3

2

1

122

12

1

5

3

143

ratings over the past year

Displaying all 473 reviews
Trusted Customer
2 years ago
Date of purchase: 01/18/2022
It was fairly easy to sign up for the insurance and it comprehensive, tho disappointing there wasn't an option to include dental. Also you don't actually get a quote even tho that's what you're filli
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Trusted Customer
2 years ago
Date of purchase: 01/18/2022
Product is ok, but the purchase experience is impersonal and mechanistic, staff sticking to a script
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CX
SPCA Pet Insurance
2 years ago
Hi there, Thank you for sharing your experience with us, I am sorry to hear of your dissatisfaction. We have passed your feedback onto the relevant team to review in more detail. Kind regards, Scott
AM
Amanda
Te Kuiti
2 years ago
Date of purchase: 01/17/2022
What Amanda said about SPCA Pet Insurance:
The website was clear and easy to navigate although I would have appreciated more 'plain language' explanations of exclusions. Although I wasn't able to complete my insurance purchase online, someone
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PF
Pare Fowler
2 years ago
Date of purchase: 01/17/2022
What Pare Fowler said about SPCA Pet Insurance:
Costumer service was amazing alone told me everything I need to no and moore thank u
RF
Rene Ford
2 years ago
Date of purchase: 01/17/2022
What Rene Ford said about SPCA Pet Insurance:
Although it was dissapointing that I could not complete set up via your website, the lady who helped me over the phone was amazing.
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CX
SPCA Pet Insurance
2 years ago
Hi Rene, Thank you for sharing your review with us, we are sorry to hear of any inconvenience caused. It is a pleasure to hear that you have enjoyed our service and that you have found a policy that is right for you. We appreciate you sharing your feedback with us, we have passed it on to the relevant team to review. Kind regards, Scott
Trusted Customer
2 years ago
Date of purchase: 01/17/2022
No complaints
CW
Chantelle Watts
2 years ago
Date of purchase: 01/12/2022
What Chantelle Watts said about SPCA Pet Insurance:
Service was great - friendly, informative, thorough, and I felt like I was listened to. Answered all of my questions well, with great detail.
Trusted Customer
2 years ago
Date of purchase: 01/11/2022
Customer service is excellent.
MC
Maria Cantrell
2 years ago
Date of purchase: 01/10/2022
What Maria Cantrell said about SPCA Pet Insurance:
They were very thorough in the their info.
Trusted Customer
2 years ago
Date of purchase: 01/10/2022
Staff member was very friendly and knowledgeable, answered all my questions, so I was sure of what I was getting.
About SPCA Pet Insurance
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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About SPCA Pet Insurance