SME Inc. USA Reviews

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. We're so glad to hear you found the needles to be competitively priced and that they arrived promptly. Quality products, fair pricing, and lightning-fast shipping are exactly what we hope every client experiences. 🙂 Thank you again for your business. We look forward to serving you again soon!

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. Our goal is to make finding the products you need as quick and intuitive as possible, so we're thrilled you were able to locate the Orthofeet Posting Strips with ease. Thank you for choosing SME, and we look forward to serving you again soon!

Thank you so much for your 5-star review and for your "Great first experience" summary – we love hearing that! 😊 We truly appreciate you taking the time to share your experience. First impressions matter, and we're so glad yours was a positive one. We look forward to serving you again soon!

LIZ! 😍 Thank you so much for your 5-star review, especially for taking the time to share your experience! As a new business client, it means a great deal to hear that your first experience with SME left such a positive impression. ✨ Helping our clients succeed is one of the most rewarding parts of what we do. 💪SO GLAD that connection with our manufacturing partners provided the level of personal attention you were looking for. Great service goes beyond simply shipping products – we want to be the resource you can count on. There are plenty of options out there, and we're honored you chose SME. We're excited to be part of your journey and look forward to watching your business grow for many years to come! 💚💚💚

Thank you for taking the time to share your feedback. We appreciate both your comments regarding our use of recycled shipping materials and your thoughtful observations about the packaging of your handheld dynamometer. I'm sorry to hear the device arrived with the plastic face detached from the unit, even though you were able to reattach it successfully. All valid concerns here... especially given that a handheld dynamometer is a precision evaluation tool that clinicians rely on for accurate measurements. Feedback like this is incredibly valuable for our team. I've shared your comments with our operations manager. While we're glad to hear the device appears to be functioning properly, we certainly want our clients to feel confident in the condition of their equipment the moment it arrives. We appreciate you bringing this to our attention and are grateful for the opportunity to serve you. If you notice any issues with the unit's performance or have any concerns moving forward, please don't hesitate to reach out to our Client Support team so we can assist. 800-548-4675 OrderNow@smeincusa.com Thank you again!

Thank you so much for your 5-star review! We truly appreciate you taking a moment to share your experience with us. We're so glad to hear our customer service team was responsive & helpful. Whether it's a simple question, a complex equipment inquiry, or an unexpected issue, we're always happy to help. Sometimes the best opportunities to serve our clients come from helping navigate a challenge together. 🙂 We look forward to serving you again soon!

YAY!! Thank you so much for your 5-star review and for your kind words! We truly appreciate you taking the time to share your experience. As a new client, it means even more to hear that your first experience with SME was professional, welcoming, and a pleasure from start-to-finish. That kind of feedback really makes our day! 🙂 Also, thank you for your product feedback shared on the PATHWAY® MR-15. There’s nothing better than hearing from a provider who knows the difference it can make for both providers and patients. We know there are plenty of options out there, and we’re honored you chose SME. Thank you for placing your trust in us, and we look forward to serving you for many years to come!