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Shortfall.co.uk Reviews

https://shortfall.co.uk/

Shortfall.co.uk is a specialist provider of automotive based insurance products.

Service

ratings over the past year

Displaying all 738 reviews

Verified Customer

7 years ago

Date of purchase: 04/06/2018

What Verified Customer said about Shortfall.co.uk:

Buying process needs improving

The website is not user friendly, it would not let me put more than 1 product in my basket. That meant I had to go through the whole checkout process twice, which was a pain.

Customer Support Team

Shortfall.co.uk

7 years ago

Thank you for your feedback!

We are always striving to improve the online experience and your feedback is paramount to achieving that.

You do currently have the ability to add more than one product to the basket, however, because each policy will have different criteria to meet, you would always need to answer certain questions.

That said, based on the feedback from yourself and other customers, we are currently considering ways in which the process could be improved.

Once again, we appreciate your feedback and your custom.

Kind Regards,

Martyn Doyle

Customer Services

shortfall.co.uk

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Trusted Customer

7 years ago

Date of purchase: 04/06/2018

Amazing

Gentleman on phone was amazing. I bought 2 policies on the same day

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Trusted Customer

7 years ago

Date of purchase: 04/05/2018

Easy and cheaper than the insurance offered by dealership.

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Verified Customer

7 years ago

Date of purchase: 03/30/2018

What Verified Customer said about Shortfall.co.uk:

Good website and competitive price versus car dealership. Not yet tested.

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Verified Customer

7 years ago

Date of purchase: 03/30/2018

What Verified Customer said about Shortfall.co.uk:

Excellent product, price and service.

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Verified Customer

7 years ago

Date of purchase: 04/04/2018

What Verified Customer said about Shortfall.co.uk:

What more could anyone ask for brilliant.

Highly recommended,informative,helpful,excellent company. I will certainly use this company again . Thanks

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Trusted Customer

7 years ago

Date of purchase: 04/03/2018

Easy and best price

Very curtious, easy and clearly explained the different types of “GAP” insurance for my new car.

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Verified Customer

7 years ago

Date of purchase: 03/29/2018

What Verified Customer said about Shortfall.co.uk:

the service was excellent very informative and helpful

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Trusted Customer

7 years ago

Date of purchase: 03/31/2018

A positive experience at the start of the contract

I made a mistake about the level of cover and they immediately identified it and resolved it very efficiently. The acid test of any insurance is How claims are dealt with. I’ve not made a claim but...

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Verified Customer

7 years ago

Date of purchase: 04/01/2018

What Verified Customer said about Shortfall.co.uk:

Compare the alternative options available - then return here to buy!

Intuitive web site. Well explained products with clarity of information. Competitive pricing policy.

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About Shortfall.co.uk

Shortfall.co.uk specialise in automotive based insurance products, such as Gap Insurance, Scratch & Dent, Tyre and Alloy Wheel Insurance. Currently underwritten by one of the largest underwriters in the industry Mapfre and claims handled by Abraxas, who are based in Bristol. Shortfall.co.uk is a one stop shop for all automotive based insurances and we pride ourselves on offering real value for money, with industry leading policy features at the most cost effective prices.

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08001954926

56 Hamilton Square, Berkenhead, Merseyside, CH41 5AS, United Kingdom

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