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Shortfall.co.uk Reviews

https://shortfall.co.uk/

Shortfall.co.uk is a specialist provider of automotive based insurance products.

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ratings over the past year

Shortfall.co.uk is no longer an active Feefo customer
Displaying all 738 reviews
VC
Verified Customer
Southampton
7 years ago
Date of purchase: 04/13/2018
What Verified Customer said about Shortfall.co.uk:
Top rate sales journey
The website journey is simple to use. Although I like speaking to someone when buying insurance, in this case I spoke with Tom, who was top rate answered all my questions and was not pushy in the...

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Trusted Customer
7 years ago
Date of purchase: 04/07/2018
EASY TO APPLY FAST TRANSACTION
Easy to apply
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VC
Verified Customer
7 years ago
Date of purchase: 04/12/2018
What Verified Customer said about Shortfall.co.uk:
Great first experience with Shortfall
Very simple to complete on-line application, cover clearly explained, very competitive price.
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VC
Verified Customer
7 years ago
Date of purchase: 04/03/2018
What Verified Customer said about Shortfall.co.uk:
good staff excellent product
they communicated to me the exact policy i needed and did not try to oversell anything this would lead me use them again
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VC
Verified Customer
7 years ago
Date of purchase: 04/10/2018
What Verified Customer said about Shortfall.co.uk:
Great price and great customer service
Very helpful people on phone, could not answer my question on fist call so said he would call me back, within 5 minssomeone called and was very helpful and I signed up and took out another policy.
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Trusted Customer
7 years ago
Date of purchase: 04/09/2018
Great service & Competitive pricing
Have chosen Shortfall several times. Straightforward products and easy to deal with.
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VC
Verified Customer
Tamworth
7 years ago
Date of purchase: 04/07/2018
What Verified Customer said about Shortfall.co.uk:
New Gap insurance
Easy to obtain quotation very competitive quotation for the level of cover
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VC
Verified Customer
7 years ago
Date of purchase: 04/08/2018
What Verified Customer said about Shortfall.co.uk:
Easy peasy
Simple easy sign up, good value
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VC
Verified Customer
7 years ago
Date of purchase: 04/08/2018
What Verified Customer said about Shortfall.co.uk:
Easy to buy
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VC
Verified Customer
7 years ago
Date of purchase: 04/06/2018
What Verified Customer said about Shortfall.co.uk:
Buying process needs improving
Website is not user friendly, it would not let me put more than 1 product in my basket. That meant I had to go through the whole check out process twice, which was a pain
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Customer Support Team
Shortfall.co.uk
7 years ago
Thank you for your feedback!

We are always striving to improve the online experience and your feedback is paramount to achieving that.

You do currently have the ability to add more than one product to the basket, however, because each policy will have different criteria to meet, you would always need to answer certain questions.

That said, based on the feedback from yourself and other customers, we are currently considering ways in which the process could be improved.

Once again, we appreciate your feedback and your custom.

Kind Regards,

Martyn Doyle
Customer Services
shortfall.co.uk
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About Shortfall.co.uk
Shortfall.co.uk specialise in automotive based insurance products, such as Gap Insurance, Scratch & Dent, Tyre and Alloy Wheel Insurance. Currently underwritten by one of the largest underwriters in the industry Mapfre and claims handled by Abraxas, who are based in Bristol. Shortfall.co.uk is a one stop shop for all automotive based insurances and we pride ourselves on offering real value for money, with industry leading policy features at the most cost effective prices.
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08001954926
56 Hamilton Square, Berkenhead, Merseyside, CH41 5AS, United Kingdom
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About Shortfall.co.uk
Shortfall.co.uk specialise in automotive based insurance products, such as Gap Insurance, Scratch & Dent, Tyre and Alloy Wheel Insurance. Currently underwritten by one of the largest underwriters in the industry Mapfre and claims handled by Abraxas, who are based in Bristol. Shortfall.co.uk is a one stop shop for all automotive based insurances and we pride ourselves on offering real value for money, with industry leading policy features at the most cost effective prices.