very helpful in finding specific products and what suits you and everyone, like finding good shades for skintones or the right skincare for you!!
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Trusted Customer
Feefo Verified
25 days ago
Wonderful experience
Great and fast! Love it
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Trusted Customer
Feefo Verified
25 days ago
Poor delivery
I ordered some products with next-day delivery and paid extra for it, but my parcel arrived 4 days after I placed the order.
Barbara
Sephora
23 days ago
Hello
Thank you for your feedback. We are sorry for the delay, we have refunded the cost of your postage back to your original payment method.
Please accept our apologies once again for the inconvenience caused.
Kind Regards,
Sephora UK Customer Care
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Trusted Customer
Feefo Verified
26 days ago
Amazing
Fantastic.
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RH
Regina Harrison
Feefo Verified
26 days ago
What Regina Harrison said about Sephora:
Makeup
Goods came on time
Package very well
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Trusted Customer
Feefo Verified
26 days ago
Hopelessly disorganised
Lost my order. Keep promising a refund but not sending it. It’s been almost a month. No products and they still have my money
Vanessa
Sephora
25 days ago
Hello
Thank you for your feedback and we are sorry to hear you have not received your parcel.
Upon checking the details we can see that this order has been refunded for you today.
Please accept our apologies once again for the inconvenience caused.
Kind Regards,
Sephora UK Customer Care
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AR
Anita Ruzics
Feefo Verified
26 days ago
0
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Trusted Customer
Feefo Verified
26 days ago
0
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Trusted Customer
Feefo Verified
26 days ago
Parcel never received
Never received my parcel
Vanessa
Sephora
25 days ago
Hello Thank you for your feedback and we are sorry to hear you have not received your parcel.
Upon checking the details we can see that this order has been replaced for you today.
Please accept our apologies once again for the inconvenience caused.
Kind Regards,
Sephora UK Customer Care
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.