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Savings

Displaying all 6,381 reviews

Trusted Customer

Feefo Verified

9 months ago

Secure Trust Bank - competitive with skill staff.

Punctual Staff knowledgeable Product knowledge Bank services to the satisfaction App friendly understabe Customer service polite and talk to the point to resolve the matters say trouble...

Louise

Secure Trust Bank

9 months ago

Hello, We are so pleased to read your positive comments! Thank you for taking the time to leave your review. Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Additional sum added.

Very quick and easy to use.

Louise

Secure Trust Bank

9 months ago

Hello, It is great to hear you have found us to be quick and easy to use. Thank you for your positive review. Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Straightforward

Straightforward.

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for your 5 star review! Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Excellent customer service.

Excellent customer service. Very professional.

Louise

Secure Trust Bank

9 months ago

Hello, This is great to hear! Thank you for your 5 star review. Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Excellent Experience

Up to now, there's literally nothing to complain about. On the positive side I see they're competitive, very secure and efficient. I like also that they're well established - maybe they should...

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for your positive feedback. We are delighted you you happy with your saving experience with us! Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Joint Acct FTD opening for Existing Customers is simply wrong

I have a number of accounts with Secure trust and have been reasonably satisfied with rates and service however the process designed to open joint FTD accounts for existing customers is misleading,...

Louise

Secure Trust Bank

9 months ago

Hello, We are sorry to hear of your experience when opening a joint account. As your name is not visible here, we are unfortunately unable to contact you. Your feedback is valuable, and we are constantly looking at better ways of to improve our customer journey with regards to joint accounts. Thank you for sharing your experience with us. Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Telephone

I also have very friendly and helpful staff on the phone and they talk me through things if I have a problem,so nice to hear a welcoming voice at the end of the phone

Louise

Secure Trust Bank

9 months ago

Hello, This is great to hear! Thank you for your lovely comments. Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Easy and quick

Really east to set up account,

Louise

Secure Trust Bank

9 months ago

Hello, We are pleased you have found setting up your account easy to complete. Thank you for your review. Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Good longer term choices

All the information is there and I like that you offer a longer term option 😀 Once I phone up and the member of staff was amazing patient and helped me with an internet problem with empathy. This...

Louise

Secure Trust Bank

9 months ago

Hello, We are pleased to hear that you are happy with the products we offer and found our customer service team to be patient and helpful. Thank you for your positive feedback we appreciate it! Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Good thank you

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for your positive feedback! Kind regards, Louise

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