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Savings

Displaying all 6,381 reviews

David Ellis

Feefo Verified

GBR

9 months ago

What David Ellis said about Secure Trust Bank:

New Customer Experience

I researched 5 banks in your league and yours was the only one with consistently good appraisals. I wasn't disappointed. The website is well designed and works flawlessly. The registration and...

Sophie

Secure Trust Bank

9 months ago

Hi David, We are pleased to hear you are satisfied with how everything has worked so smoothy with your account so far! Thank you for your positive feedback! We appreciate it. Kind regards, Sophie

Trusted Customer

Feefo Verified

9 months ago

Unable to take cheques.

The service was good however I had intended to open anew 3year fix bond with £32500. But unfortunately you do not except a cheque any more therefore I am unable to invest with you anymore because I...

Sophie

Secure Trust Bank

9 months ago

Hi, We are sorry to hear you are unhappy with our online services unfortunately as we are primarily an online bank we can only accept electronic payments. We appreciate your feedback! Kind regards, Sophie

Christopher Puddy

Feefo Verified

GBR

9 months ago

What Christopher Puddy said about Secure Trust Bank:

Efficiency and ease of use

Quick and easy to use

Louise

Secure Trust Bank

9 months ago

Hello Christopher, This is great to hear. We appreciate you taking the time to share your positive experience! Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Patient customer care

Helped me through the process of closing one account and transferring funds to a higher interest one when I was uncertain of procedure.

Louise

Secure Trust Bank

9 months ago

Hello, We really appreciate your feedback regarding our customer service. Thank you! Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for your 5 star review! Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for your 5 star review! Kind regards, Louise

Laurence Byrne

Feefo Verified

GBR

9 months ago

What Laurence Byrne said about Secure Trust Bank:

Easy to use.

Easy to open an account. Just as easy to transfer money in and out. Email confirmation sent to confirm deposit of funds.

Louise

Secure Trust Bank

9 months ago

Hello Laurence, Thank you for your review. It is great that you have found saving with us easy to do do! Many thanks, Louise

Vera farr

Feefo Verified

9 months ago

What Vera farr said about Secure Trust Bank:

Top interest and top service.

Very helpful, I was not confident in applying but I was given a lot of help to complete and I am very grateful. Thank you very much.

Louise

Secure Trust Bank

9 months ago

Hello Vera, We are delighted to hear that you are happy with the service you have received. Thank you for your review. Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Simple and straightforward process

I opened a cash Isa online and I found the process straightforward and easy to understand.

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for your review. We're glad the cash ISA opening process was straightforward and east to understand. Kind regards, Louise

Trusted Customer

Feefo Verified

9 months ago

Happy with service provided by Secure Trust Bank

Easy to use website. Easy to change account. Good interest rate for easy access account.

Louise

Secure Trust Bank

9 months ago

Hello, We are pleased to hear that changing your account was simple and that you found our interest rate appealing. We appreciate your feedback positive. Kind regards, Louise