Hello,
Thank you for taking the time to leave a review regarding your recent order. Your feedback is crucial in helping us improve our services, and I sincerely appreciate the opportunity to address your concerns.
Upon investigating the details of your order placed on 11/17, I see that the delivery of your item was confirmed on 11/24 at 11:16 am. I apologize if there was any lack of communication regarding the delivery status. Providing clear and timely updates about your order's progress is important to us, and it seems we fell short in this aspect.
Your satisfaction is our priority, and I want to assure you that your feedback has been shared with our team to improve our communication processes moving forward. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to contact our customer service team at 1-800-818-4955.
Sincerely,
Beth C
Customer Service Manager
