How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Santa Claus Trips Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,382 reviews

Mr Phillips

Feefo Verified

UKR

4 months ago

What Mr Phillips said about Santa Claus Trips:

Great service

Told us everything we wanted to know great service explained to us Bout the trip

Paula Hume

Santa Claus Trips

4 months ago

Dear Mr Phillips, Thank you for sharing your review of our service. We are so pleased to hear that you had a great experience and that our team provided you with helpful information about your trip. Have a wonderful break in Karesuando when the time comes around Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr West

Feefo Verified

4 months ago

What Mr West said about Santa Claus Trips:

Very happy with service

Holly was very helpful! Helped us figure out a complex situation

Paula Hume

Santa Claus Trips

4 months ago

Dear Mr West, We're delighted to hear that Holly was able to assist you and that you had a positive experience. We appreciate you taking the time to share your feedback and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs White

Feefo Verified

GBR

5 months ago

What Mrs White said about Santa Claus Trips:

Mrs jayne white

Very professional helpful nothing is to much trouble very good service make you feel very relaxed.

Paula Hume

Santa Claus Trips

4 months ago

Dear Mrs White Thank you for sharing your feedback. We are delighted to hear you had such a positive experience. It's good to hear that you felt relaxed and well-supported. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Howarth

Feefo Verified

5 months ago

What Miss Howarth said about Santa Claus Trips:

Great understanding of the trip when explained!

Paula Hume

Santa Claus Trips

4 months ago

Dear Miss Howarth I am pleased to hear that you had a positive experience with our Lapland Experts. Thank you for sharing your feedback, and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Boyle

Feefo Verified

5 months ago

What Miss Boyle said about Santa Claus Trips:

Trip of a lifetime

Knowledgeable and professional.

Paula Hume

Santa Claus Trips

14 days ago

Dear Miss Boyle Thank you for highlighting the knowledge and professionalism of our team and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Colson

Feefo Verified

5 months ago

Paula Hume

Santa Claus Trips

14 days ago

Good Afternoon Thank you for awarding us 5 stars for our service. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Trusted Customer

Feefo Verified

5 months ago

Great friendly service

Very helpful and friendly, nothing was too much trouble. Good communication with emails.

Paula Hume

Santa Claus Trips

14 days ago

Good Afternoon We are pleased to hear that you found our team to be very helpful and friendly, and that nothing was too much trouble. It's good to know that our communication via email was also a positive aspect of your experience. Thank you for sharing your kind words. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Tanham

Feefo Verified

5 months ago

Paula Hume

Santa Claus Trips

5 months ago

Good Morning Thank you for awarding us 5 stars for our service. We appreciate your feedback. Kind Regards Paula Hume Santa Claus Trips

Trusted Customer

Feefo Verified

5 months ago

Amazing customer experience

Amazing customer service! Clear, supportive and empathetic

Paula Hume

Santa Claus Trips

5 months ago

Good Afternoon We are delighted to hear you had such a positive experience! It is wonderful to know our team was able to provide a clear, supportive, and empathetic service. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Santa Claus Trips

Trusted Customer

Feefo Verified

5 months ago