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Sandals Resorts Reviews

http://www.sandals.co.uk
Rated
Excellent
Service
4.3
/5
Product
4.2
/5

5

4

3

2

1

1,324

526

272

119

78

2,319

ratings over the past year

Displaying all 10,454 reviews
DA
DAVID
Hove
8 years ago
Date of purchase: 09/17/2016
What DAVID said about Sandals Resorts:
Check in process
Check in was a bit of a pain : don't expect to have to enter all my details into an iPad - at the hotel when I have provided them all on the online booking form - not something you want to be doing...

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Trusted Customer
8 years ago
Date of purchase: 09/17/2016
everyone was really friendly and helpful
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LI
LINDA
Liverpool
8 years ago
Date of purchase: 09/16/2016
What LINDA said about Sandals Resorts:
Nothing too much trouble. Staff were wonderful.
Customer service was outstanding.
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JA
JANINE
Reading UK
8 years ago
Date of purchase: 09/16/2016
What JANINE said about Sandals Resorts:
Awful service
The staff could not be bothered with us, whenever we wanted something it seemed like they were doing us a favour. They always seemed to be too busy with chatting amongst themselves.
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Kerry
Sandals Resorts
8 years ago
Thank you for your feedback.  We were disappointed to read your comments regarding the team and we are so sorry that the service you received was not in keeping with the service we are known to provide.  We are a service orientated organisation and take our guests comments very seriously.  Please be assured that we have shared your comments with the resort management team for their immediate attention and action. We truly regret that we did not meet your expectations but sincerely hope that an assurance that your experience was not the norm, coupled with our reputation of being the number one all-inclusive resorts in the Caribbean, will serve as motivation for you to allow us another opportunity to host you.
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RA
RACHEL
Worcestershire
8 years ago
Date of purchase: 09/16/2016
What RACHEL said about Sandals Resorts:
Excellent in many areas but in some it took a complaint to get served I. E the pizza serve area
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IA
IAIN
Barbados
8 years ago
Date of purchase: 09/16/2016
What IAIN said about Sandals Resorts:
The staff were lovely friendly and welcoming
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ST
STUART
Lincolnshire
8 years ago
Date of purchase: 09/15/2016
What STUART said about Sandals Resorts:
Exceeded expectations
Management and staff went out of their way to help. Always polite and cheerful. Nothing was too much trouble.
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GE
GEMMA
Southampton
8 years ago
Date of purchase: 09/15/2016
What GEMMA said about Sandals Resorts:
As above
Excellent and very attentive as well as friendly. Was never hungry or thirsty and we were very well looked after.
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SG
STEVEN And MICHELLE GILBERT
Essex, United Kingdom
8 years ago
Date of purchase: 09/16/2016
What STEVEN And MICHELLE GILBERT said about Sandals Resorts:
THE FRIENDLIEST, CLEANEST,AND MOST BEAUTIFUL MUST GO TO RESORT IN JAMAICA.....YOU WONT BE DISSAPOINTED, WE PROMISE 😀😀
My wife and I recently stayed at Sandals Ochi Beach Resort in Jamaica which was a holiday in collaboration it's a TV show in the UK where we celebrated our 25th wedding anniversary by getting our...

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Trusted Customer
8 years ago
Date of purchase: 09/15/2016
The staff are lovely
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About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.
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020 7590 0244
135 Fulham Road, London, Greater London, SW3 6RT, United Kingdom
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About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.