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Sandals Resorts Reviews

Rated
Excellent
Service
4.3
/5
Product
4.2
/5

5

4

3

2

1

1,326

523

272

119

78

2,318

ratings over the past year

Displaying all 10,462 reviews
PJ
Phil and Janny
Welwyn Garden City, Hertfordshire, UK
8 years ago
Date of purchase: 09/18/2016
What Phil and Janny said about Sandals Resorts:
You made our honeymoon dreams come true!
Would definitely recommend this company, customer service was excellent and would book again.
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SU
SUZANNE
Essex, England
8 years ago
Date of purchase: 09/17/2016
What SUZANNE said about Sandals Resorts:
Everyone we spoke to knew what they were talking about and were every helpful
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ST
STEPHEN
8 years ago
Date of purchase: 09/18/2016
What STEPHEN said about Sandals Resorts:
From beginning to end the service was amazing
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CH
CHRISTOPHER
8 years ago
Date of purchase: 09/18/2016
What CHRISTOPHER said about Sandals Resorts:
Special thanks to Melissa in club sandals
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DE
DEANA
8 years ago
Date of purchase: 09/15/2016
What DEANA said about Sandals Resorts:
always professional
always professional although they may not know the answers to some small questions we had
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Trusted Customer
8 years ago
Date of purchase: 09/18/2016
The staff could not have been more friendly or helpful. The food was delicious. We are definitely going to book again for next year.
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MA
MARK
Lowestoft, uk.
8 years ago
Date of purchase: 08/31/2016
What MARK said about Sandals Resorts:
1st clas service.
Nothing was too much trouble for any of the staff at this resort, they were all friendly, and would take the time to speak to you and make you feel welcome
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MK
M J. K
halcyon
8 years ago
Date of purchase: 09/18/2016
What M J. K said about Sandals Resorts:
Efficient concierge service
Concierge staff very helpful and got minor problems sorted very quickly. Sherma at the omelette station had the happiest smile ever and made breakfast a very pleasant time.
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Kerry
Sandals Resorts
8 years ago
Hello Marion,

Thank you so much for sharing your experience with us from your recent stay at Sandals Halcyon and thank you for taking the time to share your kind sentiments with regard to certain members of our team. We strive for excellence in the service we provide and I appreciate knowing that we have met and exceeded your expectations. 

We will be sure to share these comments with the resort management so they in turn can share them with the concierge team and with Sherma and thank them for a job well done.

We look forward to welcoming you home on your next visit.
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LE
LEANNE
Kent
8 years ago
Date of purchase: 09/04/2016
What LEANNE said about Sandals Resorts:
Amazing honeymoon
Beautiful hotel and friendly staff. Food and entertainment amazing.
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Kerry
Sandals Resorts
8 years ago
Hello Leanne,

Thank you for your review and recent stay at Sandals Barbados. We are delighted that you had an amazing honeymoon with us.   It is very pleasing to know you enjoyed our genuine hospitality of our wonderful staff and that we had such a great impacton your  experience. We can't wait to welcome you back for anotherstellar vacation in the near future
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Trusted Customer
8 years ago
Date of purchase: 09/03/2016
Superb staff 😊
Staff at this resort are truly amazing Professional, efficient friendly service
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Kerry
Sandals Resorts
8 years ago
Hello Maureen, 

Thank you for sharing such lovely comments about our staff at Sandals Ochi Beach.  The staff  have been the highlight of many reviews and we are delighted that your experience is the same.  

At Sandals we strongly feel that people are what set a company apart from others and I am so pleased that you agree that we have chosen the right members for our team and I am sure they too will be delighted to hear this when we share your comments with them.

It was a pleasure having you with us and we look forward to hosting you again in the not too distant future.

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About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.
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135 Fulham Road, London, Greater London, SW3 6RT, United Kingdom
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About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.