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Sandals Resorts Reviews

Rated
Excellent
Service
4.3
/5
Product
4.2
/5

5

4

3

2

1

1,324

526

272

119

78

2,319

ratings over the past year

Displaying all 10,454 reviews
ME
Mr Christopher Evans
3 hours ago
Date of purchase: 06/12/2025
0
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Andy Lee
Ripley
4 hours ago
Date of purchase: 06/20/2025
What Andy Lee said about Sandals Resorts:
Booked again with Sandals so must be good
Service was fantastic except in restaurants where on table service it was slow All staff eager to help
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SHONA MIDDLER
Aberdeenshire
7 hours ago
Date of purchase: 06/23/2025
What SHONA MIDDLER said about Sandals Resorts:
Magic
It was high class. Staff were lovely.
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MM
Mr Stephen Mounce
Portland
1 day ago
Date of purchase: 06/21/2025
What Mr Stephen Mounce said about Sandals Resorts:
Katie was lovely, polite friendly and extremely helpful. Understood our needs and requirements and came up with a package that suited us perfectly. Rang back later, as requested, to confirm booking...

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Charlie
Sandals Resorts
14 hours ago
Hi Stephen, Thank you for sharing your wonderful feedback. We're delighted to hear Katie provided such friendly, knowledgeable, and attentive service. It's great to know Katie was so easy to talk to, and we look forward to welcoming you soon. Many thanks, Sandals Resorts
MM
Mr Stephen Mounce
11 hours ago
Thank you, Charlie. We're now really looking forward to our holiday! Can't wait!!
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Sarah Ocallaghan
Banbury
13 hours ago
Date of purchase: 06/15/2025
What Sarah Ocallaghan said about Sandals Resorts:
Amazing resort and holiday can’t wait to go back!!
Service was second to none. Staff were always happy and pleased to help. Which was a breath of fresh air, our previous Sandals experience wasn’t so good (at another location). The staff cannot do...

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Trusted Customer
15 hours ago
Date of purchase: 06/17/2025
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Trusted Customer
15 hours ago
Date of purchase: 06/21/2025
Maybe there could be more room types, i.e sea view was not available
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Charlie
Sandals Resorts
10 hours ago
Hi, Thank you for sharing your feedback. We appreciate you leaving us a 5-star rating, and we will make sure to share your comments more regarding room types with the relevant team members. We look forward to welcoming you soon. Many thanks, Sandals Resorts
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Trusted Customer
17 hours ago
Date of purchase: 06/12/2025
No
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MK
Mr Wayne Kriehn
Haslemere
17 hours ago
Date of purchase: 05/26/2025
What Mr Wayne Kriehn said about Sandals Resorts:
Julie was extremely helpful when I made the booking, very knowledgeable about the resort and the travel arrangements. She advised me as to what excursion it was best to get booked now rather than...

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Charlie
Sandals Resorts
11 hours ago
Hi Wayne, Thank you for sharing your lovely feedback about the service provided by Julie. We're so pleased she made your booking experience smooth and was helpful with all your questions. We look forward to welcoming you soon! Many thanks, Sandals Resorts
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Trusted Customer
1 day ago
Date of purchase: 06/22/2025
Nice holiday
Mixed service either brilliant or very poor and all down to the attitude of the staff. Most of the staff were very friendly and helpful however there were some staff who really couldn’t be bothered...

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About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.
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135 Fulham Road, London, Greater London, SW3 6RT, United Kingdom
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About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.