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Samara James Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,139 reviews

Trusted Customer

Feefo Verified

17 years ago

Really good service

Trusted Customer

Feefo Verified

17 years ago

I was very impressed at how quickly we received the wedding bands. Everything went very smoothly…

I was very impressed at how quickly we received the wedding bands. Everything went very smoothly and we were kept informed with various email on the stage of our order. I'll definetely buy again from...

Trusted Customer

Feefo Verified

17 years ago

ABC

Trusted Customer

Feefo Verified

17 years ago

Excellent value compared to high street stores, as much as half the price of what…

Excellent value compared to high street stores, as much as half the price of what you'd see in the average jewellery store.

Trusted Customer

Feefo Verified

17 years ago

Very pleased I came to you for my engagement and wedding rings! They are beautiful…

Very pleased I came to you for my engagement and wedding rings! They are beautiful and very different (and a lot cheaper) to what you find in the shops. Thank you for a great service.

Trusted Customer

Feefo Verified

17 years ago

I have never purcheased anything as personal and valuable over the internet before, but I felt…

I have never purcheased anything as personal and valuable over the internet before, but I felt confident when placing my order because of their professionalism. My ring arrived exactly when I was...

Samara James

17 years ago

Thank you for such kind words. Its so satisfying to read the feedback you have written; it makes our efforts feel worthwhile. Thank you again for choosing Samara James for your diamond jewellery.

Trusted Customer

Feefo Verified

17 years ago

Excellent service and quality of the rings.

Trusted Customer

Feefo Verified

17 years ago

I had great advice on how to choose my diamond and ended up with a much…

I had great advice on how to choose my diamond and ended up with a much better quality of diamond than i had expected to choose. Have recommended Samara James to friends and family. I would...

Trusted Customer

Feefo Verified

17 years ago

Quality of the necklace was excellent. My only problem with them was no information as…

Quality of the necklace was excellent. My only problem with them was no information as to when the goods would be with me and I had to contact them However when I did I received a reply straight...

Samara James

17 years ago

Thank for your comments with regard to your diamond necklace. It’s great you liked the quality of your piece of jewellery and I'd like to apologise for the missing email updating you on the delivery date for your necklace. This was on oversight on our part caused by a change over of our email server. Just for reference, we do also have a page on our website which gives guidance on expected delivery dates here http://www.samarajames.com/acatalog/delivery.html Many thanks for taking the time to submit your feedback on your experience purchasing from Samara James.

Trusted Customer

Feefo Verified

17 years ago

brilliant! the website was very easy to use compared to others and when i rang…

brilliant! the website was very easy to use compared to others and when i rang up to ask for it to be deliverd quicker they where extremely helpful and had really nice manner! my ring was delivered...

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