How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Samara James Reviews

https://www.samarajames.com

EXCEPTIONAL

Service

5

/5

5

4

3

2

1

51

0

51

ratings over the past year

Displaying all 3,145 reviews

Trusted Customer

Feefo Verified

17 years ago

Excellent service, fantastic products and superb prices My fiance was extremely pleased and so was I<br />

Excellent service, fantastic products and superb prices My fiance was extremely pleased and so was I

0

Trusted Customer

Feefo Verified

17 years ago

the product was good but service wasnt

Samara James

17 years ago

Thanks for taking the time to leave feedback regarding the diamond ring that you purchased. We are very sorry as it appears we have let you down in the service that we have offered you. Would you be able to give some more details as to what we could have done to improve? We would very much appreciate your comments.

0

Trusted Customer

Feefo Verified

17 years ago

Necklace is beautiful

0

Trusted Customer

Feefo Verified

17 years ago

They were easy to deal with and exchanged my product quickly when I saw it…

They were easy to deal with and exchanged my product quickly when I saw it wasn't exactly what I wanted, and I got what I wanted sent to me very quickly afterwards. Their customer services were very...

0

Trusted Customer

Feefo Verified

17 years ago

Liked the ring very much and was sent within the time frame given.

0

Trusted Customer

Feefo Verified

17 years ago

Excellent value combined with speedy service.

0

Trusted Customer

Feefo Verified

17 years ago

Excellant communications. Quick delivery and a perfect engagement ring. Super service . Many thanks

0

Trusted Customer

Feefo Verified

17 years ago

One of the best shops i have dealt with. Excellent communication. They were the only…

One of the best shops i have dealt with. Excellent communication. They were the only shop that could answer all my questions and build the ring i wanted. Could not of asked for more.

0

Trusted Customer

Feefo Verified

17 years ago

Very pleased with my purchase and will be purchasing my wedding bands from you in…

Very pleased with my purchase and will be purchasing my wedding bands from you in the future too!

0

Trusted Customer

Feefo Verified

17 years ago

Great service. They created a bespoke ring for us, exactly as we requested. Much easier…

Great service. They created a bespoke ring for us, exactly as we requested. Much easier than going to a jewellers shop. Good communication.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo