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ROL Cruise Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 25,564 reviews

Hilary Wright

Feefo Verified

1 month ago

What Hilary Wright said about ROL Cruise:

Excellent and knowledgeable staff.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are so pleased to hear that you find our agents excellent and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

1 month ago

Rachel, was knowledgable and helped to progress our enquiry efficiently. She also set up the deposit process despite the constrictions I placed on it.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that you found Rachel knowledgeable and efficient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trevor Crofts

Feefo Verified

GBR

2 months ago

What Trevor Crofts said about ROL Cruise:

Looking Forward to an Unusual Cruise Holiday

Jake's knowledgeable having been on the exact cruise we booked. He offered advice re; cabin suitability, was enthusiastic and motivated to offer help and insights into the ship.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that Jake was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

2 months ago

Although it was my first time dealing with ROL I felt the agent was very good with sorting out the booking.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your lovely review, we are so pleased to hear that our agent was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Douglas Smith

Feefo Verified

GBR

2 months ago

What Douglas Smith said about ROL Cruise:

First class service

The ring back service was really quick, and Jo was exceptionally helpful and knowledgeable.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that you found Jo helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

2 months ago

Very efficient

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are so pleased to hear that the service was very efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Leslie Rainsley

Feefo Verified

GBR

2 months ago

What Leslie Rainsley said about ROL Cruise:

Your staff always speak "with a smile" and it is the Queen's English. Very helpful people. Filling in this form...Why have you got Afghanistan at the top of the list? and no England?

Megan Hammond

ROL Cruise

2 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

2 months ago

Very professional and knowledgeable.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the agent was very professional and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christopher Lee

Feefo Verified

GBR

2 months ago

What Christopher Lee said about ROL Cruise:

Above and beyond

Polite, friendly and very efficient. Nothing was too much trouble, and Chris answered all my questions. Brilliant service

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that you found Chris polite, friendly and efficient. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Mitchell

Feefo Verified

GBR

2 months ago

What David Mitchell said about ROL Cruise:

Excellent. Value for money.

The service that we have received the other day. Has been the same over the years that we have used them. NOTHING IS TOO MUCH TROUBLE. Every booking, every flight, cruise, and destination. 200 stars...

Megan Hammond

ROL Cruise

2 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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