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ROL Cruise Reviews

Displaying all 25,695 reviews

Trusted Customer

Feefo Verified

9 months ago

Good admin

Always good and helpful.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

9 months ago

Norway 🇳🇴 cruise

The lady I spoke to was very polite, very helpful and knew the details of the holiday and explained them well.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the agent was very polite and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

9 months ago

Excellent

Leona was friendly, helpful and very professional with the initial booking and when I emailed after with a query I received a very prompt and clear response.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Leona friendly, helpful and professional. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

9 months ago

Great service

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the service was great. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

9 months ago

so easy and personal

Great. It was super to have everything very personal - phone call, questions answered by a real person etc. Booking was by phone so all queries came up and were clarified before paying. Then...

Megan Hammond

ROL Cruise

9 months ago

Thank you for your amazing review, we are so pleased to hear that the service was great. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

9 months ago

Changes dealt with promptly

Terrific prompt all accounts were linked and transfer completed very timely.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the agent was able to assist you with your booking. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

9 months ago

Northern lights cruise

Answered all questions pleasant knowledgeable staff

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that you find our agents pleasant and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

9 months ago

Excellent

Pleasant, knowledgeable efficient and helpful. Says it all.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that you find our agents pleasant, knowledgeable, efficient and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

9 months ago

Inflated price

Firstly the price quoted was inflated. I was then told that the class of accomodation was not available and that I would have to upgrade. I had to check SAGA myself and there were a number of...

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review. A member of our Customer Services team has attempted to contact you to discuss these matters. Please contact Customer Services on 0808 239 4975 (option 2) at your earliest convenience. Kind regards, the ROL Cruise Team

Graeme Poston

Feefo Verified

GBR

9 months ago

What Graeme Poston said about ROL Cruise:

Booking Scenic Eclipse cruise Rhythms of South America in March 2028

The operative who dealt with my order was extremely well informed and cooperative.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are so pleased to hear that your found the agent well informed and cooperative. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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