Riviera Travel Reviews

We are delighted to hear that our crew provided such wonderful and hardworking service throughout your journey.

Thank you for sharing such wonderful feedback about your recent family group experience and your continued loyalty over the years. We are delighted to hear that our team provided exceptional support with your travel arrangements, and we look forward to welcoming you aboard again for your future journeys.

Hello, Thank you for sharing your feedback with us. We are pleased to hear that your experience with our tour manager during the trip was excellent, though we regret any difficulties you encountered with our communication channels beforehand. We value your insights as we continually strive to improve our customer service. Kind regards, Riviera Travel

We are delighted to hear that you found our booking and follow-up processes to be seamless and efficient.

Thank you for taking the time to share your feedback. We are sorry to hear that your holiday did not meet your expectations and that you were disappointed by several aspects of your experience. At Riviera Travel, we strive to deliver high standards of service and memorable holiday experiences, so we regret that this was not reflected on this occasion. As your review does not provide specific details regarding the concerns you encountered, we would welcome the opportunity to investigate these further. We therefore invite you to contact our Guest Relations team with full details of your experience. Upon receipt of your correspondence, we will review the matters raised and provide a response within 28 days, in line with ABTA guidelines. Thank you for bringing your concerns to our attention, and we hope to have the opportunity to address them.

Hello, Thank you for sharing your feedback with us. We are delighted that your Tour Manager helped make your trip so enjoyable, though we regret to hear about the inconsistency you experienced during the local excursion. We appreciate your valuable insights as they help us continually improve our services.

Thank you for sharing your positive feedback with us. We are delighted to hear that you had such a wonderful experience with our team on board.

Hello, We are delighted to hear that you enjoyed a wonderful overall experience with us and found our transport arrangements so convenient. Thank you for your continued loyalty, and we look forward to welcoming you back for many more enjoyable journeys in the future.

Thank you for sharing your feedback with us regarding your recent tour. We are pleased to hear that you had a generally positive experience overall, and we appreciate you highlighting areas where communication and tour operations could be improved for future journeys.

We are delighted to hear that you experienced such excellent service both prior to and during your holiday with us. Thank you for sharing your positive feedback.