As I have written previously. Everything went on time, for excursions etc.
In my opinion, for the money we pay for the trip, standards are definitely not as good as a few years ago.... from the...
See earlier comments.
Also very impressed with the Airport Transport Guide who remained with the Group just prior to the Departure Gate.
Product reviews
Date of purchase: 05/18/2026
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KE
Kenneth
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GBR
4 hours ago
Date of purchase: 04/27/2026
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JO
Jocelyn
Feefo Verified
1 day ago
What Jocelyn said about Riviera Travel:
I was told that someone would meet us at Derby station as I raised a concern that no seat reservations. There was no one there
Riviera Travel
Riviera Travel
7 hours ago
Hello Jocelyn,
We are very sorry to hear about your experience at Derby station. We understand that this was not the service you expected, and we appreciate you bringing it to our attention. I can only apologise, we do state in your travel documentation that you would be met once you arrived in Paris-Nord station
Kind regards,
Riviera Travel
JO
Jocelyn
4 hours ago
you are quite wrong, do check my telephone call with you on 30 April.
JO
Jocelyn
4 hours ago
Product reviews
Riviera Travel
Riviera Travel
7 hours ago
Hello Jocelyn,
We are delighted to hear you enjoyed your Highlights of Normandy, Monet's Garden, Rouen and Honfleur trip and appreciate you taking the time to share your feedback with us.
Kind regards,
Riviera Travel
Hello David,
Thank you for taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you had a good experience.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
7 hours ago
Hello David,
Thank you for sharing your feedback about your recent holiday. We are pleased to hear you had an excellent holiday and found the tour comprehensive. It is wonderful to know you enjoyed the Krystal Palace Hotel, particularly the food and service. We appreciate you taking the time to highlight these positive aspects. We also acknowledge your comments regarding the coach facilities and your preference for flying into Verona, and we regret any disappointment this may have caused.
Kind regards,
Riviera Travel
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