Hello,
Thank you for sharing your positive feedback with us. We are delighted to know that you had a great experience and we look forward to welcoming you on another journey soon.
Product reviews
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing your feedback with us and for rating your experience so highly. We are delighted to hear that you enjoyed many aspects of your journey, while we also note your helpful comments regarding the itinerary and arrangements. Your insights are greatly appreciated as we continually look for ways to enhance our travelers' experiences.
Kind regards,
Riviera Travel
We are delighted to hear that you enjoyed such wonderful care and service during your time with us.
Product reviews
Riviera Travel
Riviera Travel
9 days ago
We are delighted to hear that you had such a wonderful experience on your recent holiday with us and that our team and accommodations made it so memorable. Thank you for your continued loyalty and for taking the time to share your feedback.
Date of purchase: 09/24/2026
0
Share
RO
Robert
Feefo Verified
GBR
10 days ago
Riviera Travel
Riviera Travel
9 days ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing such a wonderful star rating with us regarding your recent experience on our South America Highlights with Peru tour. We are delighted to know that your journey with us was so enjoyable.
Thank you for sharing such wonderful feedback with us. We truly appreciate your support and look forward to welcoming you back on another journey in the future.
Product reviews
Uploaded media
View all media (5)
Riviera Travel
Riviera Travel
9 days ago
We are delighted to hear that you enjoyed such a wonderful holiday and that our team members helped make your trip so memorable with their expertise and organisation.
Change of flight time was very disappointing
Due to Covid and Ukraine war ? , this was my 4th attempt at booking this
holiday
Riviera Travel
Riviera Travel
9 days ago
Thank you for your feedback regarding the change to your flight times. We appreciate that this was disappointing and understand the frustration this caused.
Whilst we recognise your concerns, airlines may amend schedules, change aircraft, or cancel flights for a variety of operational and commercial reasons. Such changes are unfortunately outside of our control and can occur at any stage before departure.
We regret any disappointment caused by the revised flight times and the impact this had on your overall holiday experience.
Product reviews
Riviera Travel
Riviera Travel
9 days ago
Thank you for your feedback. We were pleased to hear that you found your guide to be excellent and that you were happy with the hotel's location.
We appreciate your disappointment that the revised flight timings reduced the time available in Krakow, with a late arrival on Friday and an early return on Monday. Unfortunately, airlines may amend schedules for a variety of operational reasons, and these changes are outside of our control. We were also sorry to learn that your outbound flight was delayed by over an hour, further impacting your time in the city.
We recognise that you would have preferred longer in Krakow and regret any disappointment this caused to your overall holiday experience.
Booking service very efficient and generally helpful. If we had been prewired about the awful immigration problems we may have decided not to go..
Riviera Travel
Riviera Travel
9 days ago
Hello Trevor,
Thank you for sharing your feedback with us. We are pleased to hear that you found our booking service efficient and helpful, though we are sorry to learn that aspects of your journey impacted your overall experience. We truly appreciate your comments and hope to have the opportunity to provide you with a more seamless trip in the future.
Product reviews
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing your feedback with us and for rating your holiday so positively. We are sorry to hear that the arrival and departure processes impacted your enjoyment, and we appreciate you letting us know about this aspect of your experience.
Kind regards,
Riviera Travel
Regular updates on holiday from booking. Excellent service from your Manager Paul Temple and Guiseppe our driver.
Great follow up from UK team after BA had left our cases in Heathrow
Riviera Travel
Riviera Travel
9 days ago
Hello,
Thank you for your wonderful feedback. We are delighted to hear that you felt well-supported throughout your holiday and appreciated the efforts of our team both on the road and back in the UK.
Product reviews
Riviera Travel
Riviera Travel
9 days ago
We are delighted to hear that you enjoyed the itinerary, the pace, and the care provided by our tour manager, along with the comfortable accommodations and dining. Thank you for sharing your constructive feedback regarding the location and renovations at one of the hotels, as we always appreciate learning how we can improve our guests' experiences.
Kind regards,
Riviera Travel
The tour manager is always available to help with anything.
Riviera Travel
Riviera Travel
9 days ago
Thank you so much for sharing your feedback with us. We are delighted to hear that you had such a positive experience and felt well supported throughout your journey.
Product reviews
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing such wonderful feedback about your recent travels. We are delighted to hear that you enjoyed exploring the stunning locations and local dining, and we appreciate your helpful tips for future travellers.
Tour Manager Couldnt have been any better!!!
He was brilliant
Local Guide amazing
Wonderful knowledge
Riviera Travel
Riviera Travel
9 days ago
We are delighted to hear that you had such a fantastic experience with our team and enjoyed the wealth of knowledge shared during your tour.
Product reviews
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing such positive feedback about your recent experience with our Classic China tour. We are delighted to hear that you enjoyed the rich history and culture, and found the journey so engaging.
Service overall was OK. Flight arrangements on the return were less so. Meal arrangements were variable. Some nice meals out , but only one evening meal provided by Riviera so surely one final...
Read more
Riviera Travel
Riviera Travel
9 days ago
Thank you for taking the time to share your review. We are pleased to hear that you found the tour enjoyable overall and that there were many positive aspects to your holiday.
We are, however, sorry to learn that certain elements did not meet your expectations. Your comments regarding the return flight arrangements, the variation in meal experiences throughout the tour, and the picnic provided during the Cabot excursion have been noted and shared with the relevant teams for review.
We appreciate your suggestion regarding a farewell evening meal for the group and recognise how this could have enhanced the overall experience. Feedback such as yours is invaluable in helping us continually evaluate and improve our tours.
Thank you again for your balanced and constructive comments, and we hope to welcome you on another Riviera Travel holiday in the future.
Product reviews
Riviera Travel
Riviera Travel
9 days ago
Thank you for your feedback.
We are pleased to hear that you would recommend the Maritime Canada tour and that you enjoyed the experience overall. We also appreciate your comments regarding the availability of flights for future bookings. We continually review our travel arrangements to ensure they offer the best possible balance of convenience, availability and value for our guests, and your observations have been noted and shared with the relevant team for consideration.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.