Very impressed by your service not only over the phone where I told the gentleman who explained it with great patience, that it looked so good that I couldn't wait to "kick the bucket" But seriously, after the call, the people "behind the scene" should be congratulated.Mail arrived as promised and a small alteration was fixed within a week
Product reviews
Date of purchase: 01/08/2016
0
Share
Trusted Customer
10 years ago
awesome they were understanding and fast to deal with any issues that arose
We're sorry to hear that. If you wish to discuss your feedback further, please let us know. Thank you
Real Insurance
Trusted Customer
10 years ago
I'm trying to cancel my insurance still in cooling off period
Spoke with over 4 people in the phone waste over 3 hours and still nothing happened.
I don't know how many times someone need to call to get results very disappointing!
Real Insurance
Real Insurance
10 years ago
Please email us your contact details at realmarketing@greenstone.com.au and we can look into this for you. Thank you
Real Insurance
The lovely lady I spoke with was very helpful with what I was needing and what your company could provide, advising of cooling off period, explaining what was covered when and setting it up. Very...
I called twice to advise my credit card has been compromised and wanted to make a payment and was told on both occasions someone will call me
On the second call I was told my first call triggered...
Read more
Real Insurance
Real Insurance
10 years ago
We're sorry about the wait. Could you please email me your policy details at realmarketing@greenstone.com.au and I will have someone call you back shortly. Thank you
Real Insurance
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
