I am not sure if this is requesting feedback about the life insurance experience or the car insurance one- So I am answering based on my experience with the life insurance representative. I found...
Great customer service. Very easy and quick to buy. The policy was explained very well over the phone. I was initially called to buy life insurance but because I am single and have no dependant, it...
customer service was very poor. It was clear that the consultant was either bored, hated his job or something. I understand that in such an industry there are a lot of regulations about what is...
Read more
Real Insurance
Real Insurance
10 years ago
It's disappointing to hear you've had an unpleasant experience with us. Thank you for bringing this up, I have forwarded your comments to the Service Manager who will take your feedback on board to improve our processes further. Please let us know if we can help you in any way. Thank you
Real Insurance
Product reviews
Date of purchase: 02/03/2016
0
Share
Trusted Customer
10 years ago
very good
Product reviews
Date of purchase: 01/18/2016
0
Share
Trusted Customer
10 years ago
Wonderful help initially and back up on missing my payment
The service i received was poor and misguiding the information i received was incorrect regarding the quote I received.
I was informed I had a number of days to read over paperwork and if unhappy...
Read more
Real Insurance
Real Insurance
10 years ago
We're sorry to hear that you've had this experience with us. I have forwarded your comments to the Service team and we will take your feedback on board. Please let us know if you need any assistance. Thank you
Real Insurance
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
