My travel consultant was not familiar with the trip I wanted to take. She did not give me options, she did not tell me comparative prices.
She did not help me to reach the right itinerary
As a...
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Trusted Customer
Feefo Verified
6 years ago
Listened to what we wanted and delivered
They listened to what we wanted and found a holiday that matched that matched. Although they made an error on the booking confirmation this was corrected promptly.
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Trusted Customer
Feefo Verified
6 years ago
It was easy to contact your staff by phone and they were knowledgeable about train travel.
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BH
Bryan Hince
Feefo Verified
6 years ago
What Bryan Hince said about Railbookers:
Booking the holidays was ok. But since we booked we haven't contacted railbookers 2 times and was promised a call back to agree disabled spaces on trains for our holiday and in the hotels disabled...
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Trusted Customer
Feefo Verified
6 years ago
Machado
Enjoyed our stay in Venice. Would have taken a different route the train to Turin was very uncomfortable for I was separated from my husband and was put in the disabled seat. Not very happy that. ...
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CP
Christopher Pring
Feefo Verified
6 years ago
What Christopher Pring said about Railbookers:
Constant need to check every detail.
When using Railbookers you need to check every single detail over and over again. I appreciate some train timetables cannot be nailed down, but whole steps/ stations are missed out. When a revision...
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NC
Neil Chambers
Feefo Verified
6 years ago
What Neil Chambers said about Railbookers:
Great service for a journey of a lifetime.
Carley did all I asked for regarding our long train trip from New York to Vancouver and back.
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Trusted Customer
Feefo Verified
6 years ago
Prompt response and queries answered.
Shannon of Railbookers responded promptly to our enquiry, initially by email, which was then followed up by a telephone call. During that call Shannon answered our questions and confirmed our...
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Trusted Customer
Feefo Verified
6 years ago
Made great effort to accommodate our requirements, using alternative travel, flying to different airports. Only a pity they tend to use BA all the time. Living in Scotland you try to avoid...
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RP
Richard Palmer
Feefo Verified
Hungerford
6 years ago
What Richard Palmer said about Railbookers:
Professional, friendly service
I explained what I wanted. A few options were explained and I made my choice. Success!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
