Fast and efficient resolution of carry forward of trip from 2020 to 2021
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Trusted Customer
Feefo Verified
6 years ago
Excellent service overall.
I received an excellent service Railbookers when I called to rearrange our holiday as a result of the coronary crisis. The staff member that I spoke to was extremely helpful and assisted us to change...
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Trusted Customer
Feefo Verified
6 years ago
Good service
I didn’t need help with choosing a holiday, nevertheless I had good and efficient service in finding the best time for my holiday. I have used Railbookers on several occasions and always find them...
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Jane Mcculloch
Feefo Verified
6 years ago
What Jane Mcculloch said about Railbookers:
Slightly disappointed
I was rather disappointed as when I have re booked exactly the same holiday to Venice a year later it is apparently going to cost nearly £500 more.
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Trusted Customer
Feefo Verified
6 years ago
Friendly and courteous
Once I'd got past Customer Service, the person I dealt with - Jason- couldn't have been more helpful. i was able to defer my booking from April until September (fingers crossed).
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Alison
Feefo Verified
Hampshire
6 years ago
What Alison said about Railbookers:
Railbookers step up to the mark in time of crisis
With the Covid 19 lockdown I was anxious about my full payment automatically going on to my credit card for a holiday I had no doubt we would not be taking. I am self employed and cannot afford over...
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Alan Evans
Feefo Verified
6 years ago
What Alan Evans said about Railbookers:
Fantastic service, nothing was too much trouble.
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Susan
Feefo Verified
Sheffield
6 years ago
What Susan said about Railbookers:
Very Understanding
They took care, when I made the booking, to ensure I had a holiday that would suit me.
And then - because of Coronavirus - gave me the flexibility to either cancel or postpone, if travel is still...
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Pamela Oliver
Feefo Verified
6 years ago
What Pamela Oliver said about Railbookers:
Rebooking holiday
The staff at Railbookers have been so helpful in re booking my holiday because of the Coronavirus outbreak. I know that they must be very busy with so many people trying to sort out their holidays...
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Keith Murray
Feefo Verified
6 years ago
What Keith Murray said about Railbookers:
Railbookers a friendly and efficient travel agents
When contacting Railbookers to make changes to the existing booking, cancelled due to the Coronavirus pandemic, they were very helpful. In a short time they had made rearrangements which included...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
