Railbookers Reviews

Fast and efficient resolution of carry forward of trip from 2020 to 2021

I received an excellent service Railbookers when I called to rearrange our holiday as a result of the coronary crisis. The staff member that I spoke to was extremely helpful and assisted us to change...

I didn’t need help with choosing a holiday, nevertheless I had good and efficient service in finding the best time for my holiday. I have used Railbookers on several occasions and always find them...

I was rather disappointed as when I have re booked exactly the same holiday to Venice a year later it is apparently going to cost nearly £500 more.

Once I'd got past Customer Service, the person I dealt with - Jason- couldn't have been more helpful. i was able to defer my booking from April until September (fingers crossed).

With the Covid 19 lockdown I was anxious about my full payment automatically going on to my credit card for a holiday I had no doubt we would not be taking. I am self employed and cannot afford over...

Fantastic service, nothing was too much trouble.

They took care, when I made the booking, to ensure I had a holiday that would suit me. And then - because of Coronavirus - gave me the flexibility to either cancel or postpone, if travel is still...

The staff at Railbookers have been so helpful in re booking my holiday because of the Coronavirus outbreak. I know that they must be very busy with so many people trying to sort out their holidays...

When contacting Railbookers to make changes to the existing booking, cancelled due to the Coronavirus pandemic, they were very helpful. In a short time they had made rearrangements which included...