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Primrose Reviews

Displaying all 96,534 reviews

Trusted Customer

Feefo Verified

4 months ago

Super Service for Poor Product

Excellent 🤙 ...especially resolving issue with a poor product (..faulty design in my opinion). Was allowed to keep the Planter with partial refund of 35% so I could use the money to fix the issue...

primrose-uk

Primrose

4 months ago

Thank you for your kind words about our service and for your honest feedback about the planter’s design – it really helps us improve.

Product reviews

Date of purchase: 05/19/2026

Julia Loftus

Feefo Verified

GBR

4 months ago

What Julia Loftus said about Primrose:

Great purchase, lovely sound

Easy to order, great delivery, kept updated, well packed.

primrose-uk

Primrose

4 months ago

Thanks, Julia! We're delighted you found it easy to order and were happy with the delivery and packaging.

Product reviews

Date of purchase: 05/19/2026

Naseem Akhtar

Feefo Verified

GBR

4 months ago

What Naseem Akhtar said about Primrose:

Faulty item

Very bad still not had any form of reply Jii

primrose-uk

Primrose

4 months ago

I'm really sorry you've not had any reply about your faulty item. Please contact our customer service team via the website’s *Contact us* page so we can look into this and help resolve it as quickly as possible.

Product reviews

Date of purchase: 05/18/2026

Trusted Customer

Feefo Verified

4 months ago

Products were as described but courier could have taken more care to ensure they were delivered without damage (they were just chucked in the back of his lorry).

primrose-uk

Primrose

4 months ago

Thanks for your feedback and I’m sorry to hear about the courier’s handling of your order – that’s not the standard we expect; if you’d like us to look into this further or there was any damage, please contact our customer care team.

Product reviews

Date of purchase: 05/19/2026

stephen thompson

Feefo Verified

4 months ago

What stephen thompson said about Primrose:

Delivered promptly

primrose-uk

Primrose

4 months ago

Thanks, Stephen – we’re glad to hear your order was delivered promptly! 🌿

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

4 months ago

Kept well informed and arrived in good shape

Kept well informed and arrived in good shape.

primrose-uk

Primrose

4 months ago

Thank you for your lovely feedback – we’re delighted everything arrived in good condition and that you were kept well updated.

Product reviews

Date of purchase: 05/13/2026

Trusted Customer

Feefo Verified

4 months ago

Great service

primrose-uk

Primrose

4 months ago

Thank you so much for your feedback — we’re delighted you had a great experience with us. 🌿

Product reviews

Date of purchase: 05/05/2026

Denise Barry-Smith

Feefo Verified

GBR

4 months ago

What Denise Barry-Smith said about Primrose:

Extremely poor quality fence panels

At least another set was sent out but who does the quality checks? Seems no one does

primrose-uk

Primrose

4 months ago

Thanks for sharing your experience, Denise; we’re really sorry about the poor quality panels and repeat issues. This isn’t the standard we aim for – please email our team with your order details so we can investigate the quality checks and put things right for you.

Product reviews

Date of purchase: 05/14/2026

Ros Harrison

Feefo Verified

GBR

4 months ago

What Ros Harrison said about Primrose:

Replacement

Brilliant

primrose-uk

Primrose

4 months ago

Thanks, Ros – I’m glad to hear everything was brilliant! 🌿

Product reviews

Date of purchase: 05/19/2026

Trusted Customer

Feefo Verified

4 months ago

Very good.

primrose-uk

Primrose

4 months ago

Thank you for your feedback, we’re really pleased you had a good experience with us.

Product reviews

Date of purchase: 05/05/2026

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Primrose Reviews

Wishing Well Solar Water FeatureMore reviews of this productView product websiteItem was faulty, contacted primrose. Filled a return application online and ive still not had any reply. Very disappointed the bird pot did not sit in the base of well continuously frops off due to...Read more

Willow Hurdles Natural Screening Panel 1.82m x 0.9m (6ft x 3ft) - By PapillonMore reviews of this productView product websiteJust as described - good and sturdy

Willow Hurdle Fence Panel 1.82m x 1.5m (6ft x 5ft) - Handwoven by Papillon™️More reviews of this productView product websiteThe fence panel was as described but was a little battered on delivery (but was still ok to use). I will definitely be ordering from Primrose again.

H162cm Rustic 3 Panel Expandable Pea Trellis & Plant Support RustMore reviews of this productView product websiteJust what I needed for my peas

36cm Terracotta Fibrecotta Blenheim Lead Effect Cube Planter by Terra PotMore reviews of this productView product websiteAs described, prompt service, well packaged and arrived in good shape. What more can you ask.

Hazel Hurdle Fence Panel 1.82m x 1.2m (6ft x 4ft) - Handwoven by Papillon™️More reviews of this productView product website

Split Hazel Hurdle Fence PanelMore reviews of this productView product websiteThe first order of the split Hazel fence panels were of bad quality. After complaining another 2 were sent. These are even worse!! I want a full refund for such bad quality items

Hazel Hurdle Fence Panel 1.82m x 1.37m (6ft x 4ft 6in) - Handwoven by Papillon™️More reviews of this productView product websiteVery good.

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