Thank you! We're delighted you had an excellent experience with us. 🌿
Product reviews
primrose-uk
Primrose
4 months ago
Thanks for your feedback, Ian – I’m sorry the posts felt flimsy and not as sturdy as you’d hoped; we really appreciate you letting us know so we can review this with our product team.
Thank you for your lovely feedback – we’re delighted you found the planters stylish, efficient to order and well packaged. 🌿
Product reviews
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback about the planters and packaging. 😊 We’re sorry one didn’t come with a removable bung and you had to drill it; we’ll pass this on to our product team to improve consistency.
Excellent support service in replacing the failed transformer just hope the new ones keep going.
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback, Mr Croft – I’m glad we could quickly sort the replacement transformer for you and I hope the new one serves you well.
Product reviews
primrose-uk
Primrose
4 months ago
Thanks for your feedback, Mr Croft – I’m glad the replacement was quick, but I’m sorry you’ve had two transformers fail. This isn’t the standard we aim for, so please contact our customer service team with your order details so we can look into the issue and options for your set of spheres.
Thank you for your lovely feedback – we’re delighted you’re pleased with your water feature and our service!
Product reviews
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – we’re delighted you’re happy with your new water feature and the service you received. 🌿
Date of purchase: 05/27/2026
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John Saul
Feefo Verified
GBR
4 months ago
What John Saul said about Primrose:
Excellent
primrose-uk
Primrose
4 months ago
Thank you, we really appreciate your positive feedback! 🌿
Product reviews
primrose-uk
Primrose
4 months ago
Thank you so much for your lovely feedback, John – I’m really pleased we could sort the damaged item quickly and that you’re happy with our service.
primrose-uk
Primrose
4 months ago
Thank you, John – we really appreciate your feedback!
Delivery was about a 4 week wait but was advised and kept informed of delivery date.Product was worth the wait.
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – I’m glad the water feature was worth the wait and that you were kept informed throughout.
Product reviews
primrose-uk
Primrose
4 months ago
Thanks for sharing this. I’m glad you like the look and sound of the feature, and I’m sorry about the frustration with it stopping when the sun goes in – I’ll make sure this feedback about battery backup is passed on to our product team.
Great service. Easy to process. Kept up to date with dispatch and delivery date. Came quickly and on time. Product of excellent quality.
primrose-uk
Primrose
4 months ago
Thank you for such lovely feedback – we’re delighted you found the service smooth and the product excellent quality. We really appreciate you taking the time to share this.
Product reviews
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – we’re delighted the obelisk arrived quickly, was easy to assemble and looks great in your garden! 🌿
Fine so far as it was required. I ordered, I paid, they sent.
Product reviews
primrose-uk
Primrose
4 months ago
Thanks for your detailed feedback, Richard, and I’m really sorry the fountain arrived with a damaged package and slight damage to the item. This isn’t the standard we aim for, and we appreciate you letting us know so we can review this with our couriers and improve.
primrose-uk
Primrose
4 months ago
Thanks, Richard – we’re glad you’ve found it good value and easy to install so far, and we hope it continues to perform well over time.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.