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Primrose Reviews

Displaying all 96,534 reviews

Trusted Customer

Feefo Verified

4 months ago

Perfect garden accessory

Delivered on time and their customer service department were excellent

primrose-uk

Primrose

4 months ago

Thank you for your lovely feedback – we’re delighted your order arrived on time and that our customer service team could help. 🌿

Product reviews

Date of purchase: 06/03/2026

Trusted Customer

Feefo Verified

4 months ago

Came broken

Very awkward being everything on line (being a technical dinosaur)

primrose-uk

Primrose

4 months ago

Thanks for letting us know and I’m really sorry your item arrived broken, especially when ordering online isn’t easy for you. If you email us with your details and order number, we’ll do our best to put this right.

Date of purchase: 05/20/2026

Laura Horwood

Feefo Verified

GBR

4 months ago

What Laura Horwood said about Primrose:

Lovely garden peice

Came promptly, ordering easy. Good communication. I am Very happy

primrose-uk

Primrose

4 months ago

Thanks, Laura! We’re delighted you’re happy with your garden piece and the whole ordering experience. 🌿

Product reviews

Date of purchase: 05/20/2026

Duncan McLean

Feefo Verified

GBR

4 months ago

What Duncan McLean said about Primrose:

Good product but poor customer service.

I reported the problem to Primrose and they agreed to replace the faulty one. Shortly after they sent another to say that this had been dispatched. However, it never arrived, Primrose had no idea...

primrose-uk

Primrose

4 months ago

Thanks Duncan for taking the time to share this. It’s never easy to hear we’ve disappointed a customer, but your feedback will help us improve, so thank you.

Product reviews

Date of purchase: 06/03/2026

Frank Cox

Feefo Verified

GBR

4 months ago

What Frank Cox said about Primrose:

Excellent quality and sevice

Perfect

primrose-uk

Primrose

4 months ago

Hi Frank. That’s a fantastic review, thanks! Always happy to help, so let us know if you need anything else!

Product reviews

Date of purchase: 05/20/2026

Trusted Customer

Feefo Verified

4 months ago

Good product

Quick delivery

primrose-uk

Primrose

4 months ago

Thank you for your review – we’re really pleased to hear you were happy with the product and the quick delivery.

Product reviews

Date of purchase: 06/03/2026

Derrick Quick

Feefo Verified

4 months ago

What Derrick Quick said about Primrose:

What is wanted

primrose-uk

Primrose

4 months ago

Thanks, Derrick.

Product reviews

Date of purchase: 06/03/2026

Helen Mander

Feefo Verified

GBR

4 months ago

What Helen Mander said about Primrose:

Great service

primrose-uk

Primrose

4 months ago

Thank you, Helen – we really appreciate your feedback and are delighted you had a good experience with us.

Product reviews

Date of purchase: 06/03/2026

Trusted Customer

Feefo Verified

4 months ago

Good so far but not yet complete

So far the return service is promising but not completed yet so watch this space.

primrose-uk

Primrose

4 months ago

Thanks for the update – we really appreciate you sharing this while your return’s still in progress, and we hope the rest of the process goes smoothly for you.

Product reviews

Date of purchase: 06/03/2026

Lloyd Thomas

Feefo Verified

GBR

4 months ago

What Lloyd Thomas said about Primrose:

Good service

Easy ordering, speedy delivery

primrose-uk

Primrose

4 months ago

Thanks, Lloyd! I’m really pleased to hear ordering was easy and your delivery was speedy.

Product reviews

Date of purchase: 06/03/2026

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