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Primrose Reviews

Displaying all 96,527 reviews

Trusted Customer

Feefo Verified

2 months ago

Recommended

Great customer service. Had an issue with applying a discount and they sorted it without any hassle

primrose-uk

Primrose

2 months ago

Thanks so much for your feedback – I’m really glad the team could get your discount sorted quickly and without any fuss.

Product reviews

Date of purchase: 07/02/2026

Sue Hazel

Feefo Verified

2 months ago

What Sue Hazel said about Primrose:

Excellent customer service

Excellent customer service when I had a faulty product

primrose-uk

Primrose

2 months ago

Thank you, Sue – I’m really pleased to hear our team looked after you so well when there was a fault. 💛

Product reviews

Date of purchase: 07/02/2026

Val

Feefo Verified

GBR

3 months ago

What Val said about Primrose:

Trellis

Great

primrose-uk

Primrose

2 months ago

Thanks, Val – I’m glad you’re happy with the trellis! 🌿

Product reviews

Date of purchase: 07/02/2026

Trusted Customer

Feefo Verified

3 months ago

Good product, no problems with delivery or payment.

Good

primrose-uk

Primrose

2 months ago

Thank you for your feedback – we’re really pleased to hear everything went smoothly with your order. 🌿

Product reviews

Date of purchase: 07/02/2026

Owen webb

Feefo Verified

GBR

3 months ago

What Owen webb said about Primrose:

Poor

primrose-uk

Primrose

2 months ago

Thanks for sharing your thoughts, Owen. It’s tough hearing we’ve disappointed you, but we really appreciate the feedback.

Date of purchase: 07/02/2026

Julie sugden

Feefo Verified

GBR

3 months ago

What Julie sugden said about Primrose:

Willow hurdle fence

Not good at all

primrose-uk

Primrose

2 months ago

I’m sorry to hear the willow hurdle fence hasn’t been good for you. We try to offer durable, well‑made panels, so your experience is disappointing – please email our customer service team with your order details so we can look into this and help.

Date of purchase: 07/02/2026

Trusted Customer

Feefo Verified

3 months ago

Great products but...delivery questionable!!

See above

primrose-uk

Primrose

2 months ago

Thanks for the honest feedback. It’s disappointing to hear delivery let things down; your comments help us improve, so thank you for sharing.

Date of purchase: 07/02/2026

Trusted Customer

Feefo Verified

3 months ago

delivered on time

primrose-uk

Primrose

3 months ago

Thank you for letting us know your order was delivered on time – we really appreciate your feedback!

Product reviews

Date of purchase: 06/29/2026

Trusted Customer

Feefo Verified

3 months ago

Top class.

primrose-uk

Primrose

3 months ago

Thank you for the lovely feedback – we really appreciate it! 🌿

Product reviews

Date of purchase: 06/16/2026

Duncan Pritchard

Feefo Verified

GBR

3 months ago

What Duncan Pritchard said about Primrose:

Avoid

Slow, unable or unwilling to assist with the problem. The item is now scrap and I’m out of pocket.

primrose-uk

Primrose

3 months ago

I’m really sorry to hear this, and that you’ve been left out of pocket. Please email our team with your order details and what’s happened so we can review this and see what we can do to help.

Product reviews

Date of purchase: 06/12/2026

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Primrose Reviews

Hazel Hurdle Fence Panel 1.82m x 1.5m (6ft x 5ft) - Handwoven by Papillon™️More reviews of this productView product websiteGood quality product. Fast next day delivery. Great customer service on the phone. 👍

PestBye® Battery Operated Ultrasonic Cat RepellerMore reviews of this productView product websiteExcellent customer service

Gothic Window Pot TrellisMore reviews of this productView product websiteExactly what I wanted, delivered quickly, nice sturdy trellis.

Grey Solar Imperial Tiered Powered Water Feature With LED LightsMore reviews of this productView product websiteJust what I needed to fill a gap in my garden in the shade. The remote solar panel made this possible.

Brushed silver flared cylinder plastic planter - largeMore reviews of this productView product websiteGreat. I had bought the larger ones and then bought the smaller ones.

H50cm Zinc Galvanised Copper Cube Planter - By Primrose™More reviews of this productView product websiteExcellent, bigger than I expected. Took a lot of compost!

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