How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Primrose Reviews

Displaying all 96,519 reviews

Trusted Customer

Feefo Verified

2 months ago

Lovely Obelisk, great service

Very happy with this company’s service

primrose-uk

Primrose

2 months ago

Thank you for your lovely feedback – we’re delighted you’re happy with your obelisk and our service!

Product reviews

Date of purchase: 07/13/2026

Trusted Customer

Feefo Verified

2 months ago

Poor quality Sail

Nothing stand out

primrose-uk

Primrose

2 months ago

Thanks for taking the time to leave feedback. We’re sorry the sail didn’t meet your expectations and we’ll use your comments to help us improve our products.

Product reviews

Date of purchase: 07/13/2026

Trusted Customer

Feefo Verified

2 months ago

My shopping experience

Excellent service, delivery is always swift and reliable, customer service very easy to contact too.

primrose-uk

Primrose

2 months ago

Thank you for your lovely feedback – we’re delighted you’ve had such a smooth experience with our delivery and customer service!

Product reviews

Date of purchase: 06/29/2026

Trusted Customer

Feefo Verified

2 months ago

Very very happy with purchase

Prompt delivery

primrose-uk

Primrose

2 months ago

Thank you for your lovely feedback – we’re delighted you’re very happy with your purchase and the prompt delivery.

Product reviews

Date of purchase: 07/08/2026

Mark Tutty

Feefo Verified

GBR

2 months ago

What Mark Tutty said about Primrose:

Very pleased with everything we received

primrose-uk

Primrose

2 months ago

Hi Mark. That’s a fantastic review, thanks – always happy to help, so let us know if you need anything else!

Product reviews

Date of purchase: 06/28/2026

Christine O'Connor

Feefo Verified

GBR

2 months ago

What Christine O'Connor said about Primrose:

Happy all round

primrose-uk

Primrose

2 months ago

Hi Christine. That’s a fantastic review, thanks – always happy to help, so let us know if you need anything else!

Product reviews

Date of purchase: 07/09/2026

Glynis Browning

Feefo Verified

GBR

2 months ago

What Glynis Browning said about Primrose:

Two hammocks and a Stand

Advice on what hammock fitted the stand I’d already bought from them was very sketchy, the person I spoke to didn’t really know much about them and I ended up buying the only one I was told would...

primrose-uk

Primrose

2 months ago

Thanks for sharing your experience, Glynis – I’m sorry the advice you received wasn’t helpful and that the hammock isn’t a great fit. We’ll use this feedback to improve our product knowledge; if you’d like us to review your order and options, please email our customer care team.

Product reviews

Date of purchase: 06/27/2026

Trusted Customer

Feefo Verified

2 months ago

The refunded me after sending them a picture of the ite.

primrose-uk

Primrose

2 months ago

Thanks for letting us know – I’m glad your refund was sorted after you sent the photo of the item.

Product reviews

Date of purchase: 07/11/2026

Karen stewart

Feefo Verified

GBR

2 months ago

What Karen stewart said about Primrose:

Great water feature

Very easy to order. Only took a few days to be delivered.

primrose-uk

Primrose

2 months ago

Thanks, Karen – we’re delighted you love your new water feature and that delivery was so quick and easy. We really appreciate you taking the time to leave this review.

Product reviews

Date of purchase: 06/27/2026

Trusted Customer

Feefo Verified

2 months ago

Tall Planter

Excellent

primrose-uk

Primrose

2 months ago

Thank you so much for your excellent review of the tall planter – we’re really pleased to hear you’re happy with it!

Product reviews

Date of purchase: 07/11/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Primrose Reviews

2.1m Traditional ObeliskMore reviews of this productView product websiteGood quality obelisk exactly as described and quick deliver. Would recommend this company.

Natural Jute Netting 1.1M * 2.6MMore reviews of this productView product websitePerfect for growing my beans and peas, hassle free and natural too. Excellent quality, and customer service are very helpful.

300L Composter in Black and GreenMore reviews of this productView product websiteExcellent quality compost bins, perfect size etc for my size of garden, i purchased 3 bins, a very reasonable price for the quality too.

Pine Raised Trough Planter (L200cm, H38cm, D42cm)More reviews of this productView product websiteYes, was very pleased with this. Good Quality would recommend

L1.8m Pine Raised Trough PlanterMore reviews of this productView product website

Strulch Organic Garden MulchMore reviews of this productView product websiteV good

150cm Artificial Boxwood SwirlMore reviews of this productView product websiteHappy all round

Tortola Ivory Outdoor Garden Double HammockMore reviews of this productView product websiteI bought this hammock as I had bought the Tortola stand to go with the Tortola hammock I already had. Although they were both the same brand it was no good for my original hammock. So I thought I...Read more

Girl Pouring Shell Cascade Water Feature With LED LightsMore reviews of this productView product websiteAlthough the item arrived broken beyond repair and there was. none left in stock to repace it.It looked decent value and Primrose refunded me immediately

Easter Island Head Solar Water Feature Planter With LED LightsMore reviews of this productView product websiteThis water feature is a good size. Looks lovely at night when it lights up and looks great next to my other Easten island heads.

Silver Zinc Trough PlanterMore reviews of this productView product websiteExcellent product, good delivery. Clear communication and delivery times throughout. Product was well described and matched in description and quality.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?