Thank you for your lovely feedback and for sticking with us after the delivery issue – we’re really pleased you’re happy with your windmill obelisks and that our team could quickly sort a replacement.
Excellent service. Item was out of stock when I wanted to make second purchase.
Very helpful assistant on the phone gave next expected delivery of these and when I ordered the delivery arrived...
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primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re delighted you were happy with both the service and the speedy delivery once the item was back in stock.
Product reviews
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely feedback and for coming back to buy more – it’s great to hear they look so good on the Arctic White gravel and really brighten up the garden.
Item was great value for money, and arrived promptly.
primrose-uk
Primrose
2 months ago
Thanks, Colin! We’re really pleased to hear your order arrived promptly and was great value for money.
Product reviews
primrose-uk
Primrose
2 months ago
Thanks so much, Colin – we’re really pleased to hear the PestBye repeller is working so well for you and your garden! 🌿 If you ever need any help with settings or other deterrents, we’re here to help.
Thank you for your lovely feedback and for shopping with us again – we really appreciate your continued support! 🌱
Product reviews
primrose-uk
Primrose
2 months ago
Thanks for your feedback and I’m glad to hear the pump’s working well; I’m sorry the solar panel fixing options weren’t suitable and that you had to improvise a support. We really appreciate you highlighting this and will pass your comments on so we can look to improve future designs.
Have complained that pump in water feature has stopped working after only 3 weeks. They’ve fobbed me off to their suppliers, who in turn have not contacted me yet. Shameful service from Primrose....
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primrose-uk
Primrose
2 months ago
I’m really sorry to hear about your experience with the water feature pump and the lack of follow-up from the supplier. We clearly haven’t met our usual standards here; please email our customer care team with your order details so we can look into this and try to put things right.
Product reviews
Date of purchase: 06/28/2026
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Feefo Verified
2 months ago
Delivery of product could have packed better as some parts were chipped due to packaging
primrose-uk
Primrose
2 months ago
Thanks for letting us know; we’re really sorry your order arrived with chipped parts due to the packaging. Please contact our customer service team so we can look into this and help arrange a suitable resolution.
Product reviews
primrose-uk
Primrose
2 months ago
Thank you for your feedback – we’re pleased you’ve found it good value, and you’re absolutely right that placing products on level ground helps get the best results.
Date of purchase: 07/06/2026
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Feefo Verified
2 months ago
It was excellent arrived on time
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re delighted your order arrived on time and that you’re so pleased with it.
Product reviews
primrose-uk
Primrose
2 months ago
Thank you so much for coming back to us and for your lovely feedback – we're really pleased to hear you like it enough to buy another! 🌿
Excellent service, always use Primrose for our garden pots, highly recommended
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely feedback and recommendation – we’re delighted you’re happy with our service and garden pots, and we really appreciate you choosing us again and again.
Product reviews
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely feedback – we're delighted you’re pleased with the quality, colour and delivery, and really appreciate the recommendation!
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.