How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Primrose Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 95,964 reviews

Trusted Customer

Feefo Verified

21 days ago

Not bad for the price

Fast despatch and drlivery

primrose-uk

Primrose

20 days ago

Thanks for your review and kind words about our prices and fast despatch – we really appreciate your feedback.

Product reviews

Date of purchase: 05/14/2026

David Boden

Feefo Verified

GBR

21 days ago

What David Boden said about Primrose:

Very good.

primrose-uk

Primrose

20 days ago

Thanks, David – we really appreciate your feedback and are glad you had a good experience with us.

Product reviews

Date of purchase: 04/30/2026

Louise Mulligan

Feefo Verified

GBR

21 days ago

What Louise Mulligan said about Primrose:

Still waiting....

Still waiting on email with a resolution.

primrose-uk

Primrose

20 days ago

Thanks, Louise. I’m really sorry you’re still waiting – please email us again with your order details so we can chase this up and get a resolution to you as soon as possible.

Product reviews

Date of purchase: 05/14/2026

Mr Murray Croft

Feefo Verified

GBR

21 days ago

What Mr Murray Croft said about Primrose:

Great Product just conerned about the electrics.

Supply and support service have been excellent despite the transformer failures -- 2X.

primrose-uk

Primrose

20 days ago

Thanks, Mr Croft – we really appreciate your kind words about our product and service, and I’m sorry to hear you’ve had repeated transformer issues; please contact us with your order details so we can look into this and help further.

Product reviews

Date of purchase: 05/05/2026

Julie Siddique

Feefo Verified

21 days ago

What Julie Siddique said about Primrose:

Excellent quick ordering and delivery

primrose-uk

Primrose

21 days ago

Thank you so much, Julie – we really appreciate your recommendation and are delighted you were happy with the ordering and delivery.

Product reviews

Date of purchase: 05/09/2026

Brad Wheldone

Feefo Verified

GBR

21 days ago

What Brad Wheldone said about Primrose:

Brad

Great communication and delivery

primrose-uk

Primrose

21 days ago

Thanks, Brad – we really appreciate your feedback and are delighted to hear communication and delivery went smoothly!

Product reviews

Date of purchase: 05/12/2026

Andrew

Feefo Verified

GBR

22 days ago

What Andrew said about Primrose:

Great product

Fast delivery Easy to order

primrose-uk

Primrose

21 days ago

Thanks, Andrew – we’re really pleased you found it easy to order and that your delivery was fast. We appreciate you taking the time to leave this review.

Product reviews

Date of purchase: 05/04/2026

Trusted Customer

Feefo Verified

22 days ago

Super efficient service

Very fast and efficient service. Same day dispatch and I was surprised to receive them the next day.

primrose-uk

Primrose

21 days ago

Thank you for your lovely feedback – we’re delighted your order was dispatched so quickly and arrived the next day!

Product reviews

Date of purchase: 05/13/2026

Christopher Morris

Feefo Verified

22 days ago

What Christopher Morris said about Primrose:

Perfect

Excellent

primrose-uk

Primrose

21 days ago

Thanks, Christopher – I’m really pleased to hear you had an excellent experience with us! 🌿

Product reviews

Date of purchase: 05/13/2026

Heather Bernstein

Feefo Verified

GBR

22 days ago

What Heather Bernstein said about Primrose:

Good product , reasonably priced

Next day delivery and packaged well

primrose-uk

Primrose

21 days ago

Thank you, Heather – we’re really pleased you were happy with the product, price and speedy, well-packaged delivery. 🌿

Product reviews

Date of purchase: 04/29/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Primrose Reviews

Wishing Well Solar Water FeatureMore reviews of this product (117)View product websiteWishing well arrived without any of the bolts/washers to put it together. Phoned customer service to report this. Was told I would be emailed within 24 hours, with a solution. Still waiting...

180 x 60cm Extra Strong Framed Willow Trellis Round by Smart GardenMore reviews of this product (7)View product websiteBeautiful willow trellis exceeding my expectations looks fabulous with my wisteria

Hazel Hurdle Fence Panel 1.82m x 1.2m (6ft x 4ft) - Handwoven by Papillon™️More reviews of this product (638)View product websiteVery good product promptly delivered

Fountain Care Dual PackMore reviews of this product (208)View product websiteWater feature is perfect. Very prompt delivery would definitely recommend

Kendal Granite Effect 3-Tier Cascade Water Feature With LED LightsMore reviews of this product (27)View product website

180 x 60cm Extra Strong Framed Willow Trellis by Smart GardenMore reviews of this product (12)View product websiteVery quick delivery and very well packed so none were broken ! Great up against an open fence for some cover.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?