Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Primrose Reviews

https://www.primrose.co.uk
Rated
Excellent

The UK's #1 Garden Specialist

Service
4.4
/5
Product
4.2
/5

5

4

3

2

1

2,103

361

137

90

246

2,937

ratings over the past year

Displaying all 95,030 reviews
Trusted Customer
14 hours ago
Date of purchase: 08/15/2025
Stock images of item are not what you'll receive.
To start, customer service was very helpful to submit the return of the item & was told I would receive a full refund 3 to 5 working days of them receiving the item. This then changed to 7 working...

Read all
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 08/08/2025
Much too smoky!
I have no problem with the service provided by Primrose. I would have liked some more detailed instructions on how to light this stove and what the best fuel is to stop it from smoking everywhere.
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 08/21/2025
Wrong Colour Shown no
Happy with service.
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 08/22/2025
Efficient arrived swiftly
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 08/22/2025
Excellent company to deal with.
Excellent service from the ordering to receiving the product. Competitive prices, quality products and communication was top-notch too.
Product reviews

0
Share
ST
Steven Tate
Sunderland
2 days ago
Date of purchase: 08/20/2025
What Steven Tate said about Primrose:
Love it!
Excellent
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 08/22/2025
Do not buy as they deliver using DX - the worst service ever !
Awful experience & will never order again
Product reviews

0
Share
TA
Tazz
Whitchurch, Salop
2 days ago
Date of purchase: 08/08/2025
What Tazz said about Primrose:
good service
Very good. 3 day turn around from order to receipt of goods
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 08/13/2025
Bye bye to little creatures who invade my home.
Excellent
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 08/20/2025
Not great
Very little help once order placed. Despite delivery promises no contact. Phoned them which didn't help much. Items arrived without any notification of delivery, lucky we were in.
Product reviews

0
Share
Not received a review invite?
About Primrose
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Read all
+441189035210
Nursery Court, London Road, Windlesham, Surrey, GU20 6LQ, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Primrose
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.