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Premier Block Management Reviews

http://www.pbm-property.com

PBM is a customer-focused building management company

Service

ratings over the past year

Displaying all 1,944 reviews

Trusted Customer

Feefo Verified

10 years ago

When requesting information or clarification regarding something, those I contact at pbm are always quick…

When requesting information or clarification regarding something, those I contact at pbm are always quick to respond and patient with all my questions. They make my job a lot easier. Thank you !

Trusted Customer

Feefo Verified

10 years ago

The response times on the emails I sent were excellent and I could not have…

The response times on the emails I sent were excellent and I could not have asked for better service.

Trusted Customer

Feefo Verified

10 years ago

I had outstanding service over this weekend

Trusted Customer

Feefo Verified

10 years ago

Rachel crocker in admin was especially helpful in attending to all my requirements!

Trusted Customer

Feefo Verified

10 years ago

Excellent service. Very helpful and responsive. I wish more management companies were like this!

Trusted Customer

Feefo Verified

10 years ago

Having dealt with Pbm on numerous occasions I find them to be most helpful and…

Having dealt with Pbm on numerous occasions I find them to be most helpful and fast on dealing with requests. In particular I must sound out Omar who deals with all queries within the hour and always...

Trusted Customer

Feefo Verified

10 years ago

From the short amount of time we were dealing with them they were helpful and…

From the short amount of time we were dealing with them they were helpful and fulfilled our requirements.

Trusted Customer

Feefo Verified

10 years ago

Excellent customer service from the guy I spoke to on the phone earlier. He was…

Excellent customer service from the guy I spoke to on the phone earlier. He was polite and courteous and dealt with my query quickly. Thank you for help. Please bear in mind that this is my rating...

Premier Block Management

10 years ago

Thank you for your feedback which is appreciated. We believe the other issues have since been resolved. Rest assured all our team are committed to delivering excellent service. We are confident such issues will not reoccur but in the unlikely event you experience any problems again please contact me directly. Gary Cane Director

Trusted Customer

Feefo Verified

10 years ago

Responses back from enquiries are prompt, and information provided is very useful.

Trusted Customer

Feefo Verified

10 years ago

The customer service rep I spoke to Alex was courteous and helpful.. However the engineers…

The customer service rep I spoke to Alex was courteous and helpful.. However the engineers that were to contact me, took longer to contact me to arrange visit then I had anticipated..

Premier Block Management

10 years ago

Thanks for the feedback, we have logged a complaint with the supplier and taken steps to ensure engineers arrange visits more promptly in future. Gary Cane Director

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