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Premier Block Management Reviews

http://www.pbm-property.com

PBM is a customer-focused building management company

Service

ratings over the past year

Displaying all 1,944 reviews

Trusted Customer

Feefo Verified

10 years ago

Excellent service

I have had two recent dealings with John James of PBM and on both occasions he dealt with the issues professionally, resulting in an excellent outcome.

Bharat Vora

Feefo Verified

London E3

10 years ago

What Bharat Vora said about Premier Block Management:

Service level is good

Good

Trusted Customer

Feefo Verified

10 years ago

A professional and responsive service.

Linda

Feefo Verified

Twickenham

10 years ago

What Linda said about Premier Block Management:

A reliable, helpful and honest management company to deal with

Dealing with Shushanik Sargsyan at Premier Block Management is always a pleasure. She is unfailingly helpful, efficient, reliable and cheerful. The service PBM offer is honest, straightforward and...

niki

Feefo Verified

monarch gate, wednesbury

10 years ago

What niki said about Premier Block Management:

i was very impressed and extremely grateful for the speediness and efficient way that PBM handled me.

I live in an apartment block managed by PBM, I did have a couple of queries regarding doors being slammed at all hours of the day and night regardless of putting up notes to consider other people in...

Trusted Customer

Feefo Verified

10 years ago

Emergency service good but should have been sorted sooner

I felt the emergency/out of hours service very efficient, the last I liaised with (sadly didn't get her name) was very helpful and I appreciated her checking on the situation the next day. ...

Gary Cane

Premier Block Management

10 years ago

Thank you for your feedback. Finding the source of the issue required access into above apartments which was difficult during working hours, out of hours the residents were home and were able to grant us access to trace the problem.

Linzi

Feefo Verified

Enfield

10 years ago

What Linzi said about Premier Block Management:

Staff member of the year!

In general the services received from PBM over the past few years have been inconsistent and often frustrating. However, there has been a significant improvement since Giorgia Woolveridge was...

Gary Cane

Premier Block Management

10 years ago

Thank you for your feedback. Sustaining service levels during periods of accelerated growth is a challenge for most businesses, most importantly we have learnt from this experience and how best to avoid such issues in the future. We are continuously looking to improve and better ourselves and that means recognising areas for improvement and implementing solutions. We are glad this has had a positive affect.

Paul

Feefo Verified

10 years ago

What Paul said about Premier Block Management:

Water bill/usage for the calendar year 2016.

My concern over this years estimated water usage bill was corrected very quickly with a good detailed explanation as to the previously issued charges/credits.

Vanessa Boyd

Feefo Verified

401 Omega Works, 4 Roach Roach, London, E3 2LX

10 years ago

What Vanessa Boyd said about Premier Block Management:

Excellent, sympathetic and fast to resolve issues. Very happy.

I have found PBM to be responsive, kind and atttentive. Especially Shushanik who would say is fab! Devin is also excellent and really helpful. As soon as you raise something they are on to it, and...

Gavin

Feefo Verified

10 years ago

What Gavin said about Premier Block Management:

Good customer services

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